Caller ID
drgeoff:
Quote from: curt00 on January 19, 2015, 07:07:27 am
I have tried setting RingDelay to 5500 and to "Device Default" and I still do not get Caller ID (neither name nor number).
I placed calls from Google Voice and Bell Canada analog line to my recently installed Obihai202 line. Not only am I not getting Caller ID, the ring does not seem to be delayed at all.
Does anyone have any suggestions? Do I have to wait for Obihai to make the fix as mentioned by QBZappy and Northern.Bob?
Unless you have an OBiLINE plugged into your OBi202, most or all of the discussion above is irrelevant. The method by which CallerID is received via a SIP or GV service into an OBi is entirely different from that when the call comes in on a POTS line terminating on an Obi110 or an OBiLINE.
Please clarify what equipment you have and which Service Provider(s) you are using.
curt00:
Quote from: drgeoff on January 19, 2015, 10:02:01 am
Quote from: curt00 on January 19, 2015, 07:07:27 am
I have tried setting RingDelay to 5500 and to "Device Default" and I still do not get Caller ID (neither name nor number).
I placed calls from Google Voice and Bell Canada analog line to my recently installed Obihai202 line. Not only am I not getting Caller ID, the ring does not seem to be delayed at all.
Does anyone have any suggestions? Do I have to wait for Obihai to make the fix as mentioned by QBZappy and Northern.Bob?
Unless you have an OBiLINE plugged into your OBi202, most or all of the discussion above is irrelevant. The method by which CallerID is received via a SIP or GV service into an OBi is entirely different from that when the call comes in on a POTS line terminating on an Obi110 or an OBiLINE.
Please clarify what equipment you have and which Service Provider(s) you are using.
Sorry for the confusion. I'm not sure what ObiLINE is. Therefore, it's likely that I do not have it plugged into my OBi202.
On my OBi202's SP1, I have Google Voice set up. On SP2, I have a SIP service set up, which is from Freephoneline.ca. SP2 is allocated to "Phone 1" port.
From the OBi202's "Phone 1" port, I have connected a RJ cable to an old Nortel analog phone. When I make calls from a Bell Canada POTS line (or from Google Voice via Gmail.com or from my cell phone) to my SIP number, the Nortel phone rings, but the Caller ID does not appear.
Please let me know if it still isn't clear and what I should clarify.
drgeoff:
When viewing pages on this forum I always see advertisements for all OBi products in a vertical row on the left hand side. The ObiLINE is pictured there if you ever need to see what one looks like. :)
Log in to your OBi's local web page (not the Obitalk portal). Username is admin and password is also admin if you have not changed it. In the left hand list click on the '+' to the left of 'Status'. Then click on 'Call History'.
Look for calls with Direction shown as 'Inbound'. Confirm that in both cases of 'Terminal ID' being SP1 and SP2 you have the expected CallerID numbers in the 'Peer Number' fields.
curt00:
Okay, thanks. I do not have the OBiLINE.
I see the Caller ID data in "Call History". Here is an example:
Call 1 01/19/2015 11:18:18
11:18:18 From 'CONCOURSE' SP2(4145551212) To PH1
11:18:18 Ringing
11:18:31 Call Connected
11:19:06 Call Ended
CONCOURSE is a POTS line that called SP2, which caused my Nortel phone (connected to PH1) to ring. The Caller ID data is:
'CONCOURSE' (4145551212)
However, I do not see the 'Peer Number" fields, unless you're referring to the second column that has:
'CONCOURSE' SP2(4145551212)
drgeoff:
This is a call originated from a GV account (on an OBi1032) to an IPKall 'POTS' number sent to pbxes.org and thence to SP2 on my OBi110.
But using the demo at http://www.obihai.com/uidemos/obi200/i it seems the OBi2xx has a slightly different format, just like you reported.
So why isn't your phone showing the CallerID? Are you able to try another phone? Borrow one?
Go to Physical Interfaces/Phone1 Port/Port Settings and check that CallerIDMethod is FSK(Bell202) and CallerIDTrigger is After First Ring.
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