Caller ID
Mango:
1) Does caller ID number arrive on your phone for Google Voice calls?
2) Have you tried a different brand of phone yet?
curt00:
Quote from: Mango on January 23, 2015, 06:51:30 am
1) Does caller ID number arrive on your phone for Google Voice calls?
2) Have you tried a different brand of phone yet?
Thanks for your suggestions.
No, Caller ID does not arrive on my phone when I phoned from a POTS line to my Google Voice number. However, the Caller ID appears on Google Hangouts on my computer.
No, I have not tried a different brand of phone yet. I do not have another phone and I'm reluctant to buy an analog phone in order to just make this test. Unfortunately, I don't know of anyone that has a analog phone with Caller ID that I can borrow, but I will keep an eye out for one. My Nortel Venture analog phone was a high-end phone for its time and probably is still high-end compared to most analog phones.
One thing I noticed is this:
When I receive a call and while the phone is still ringing, I refresh the Call History on my OBihai 202's local web page. However, the new incoming call is not displayed. Only after the ringing stops and then I refresh the Call History page, does the new call appear. Does this make a difference?
Mango:
Thank you for responding. Given that caller ID also does not work with your SP configured for Google Voice, and the caller ID does appear in call history, I am sorry to disagree with Steve that the problem is Freephoneline. If the caller ID appears in call history, then Freephoneline is working properly. My suspicion is an incompatibility between the OBi and your phone.
In the interests of completeness, try the following suggestions in order, and test between each one to see if any solves the problem.
1) Does your Venture phone have multiple lines? Try using line 2 or 3.
2) Try a different phone cable if you have one. If you're using your household wiring, try to connect one phone directly to your OBi to eliminate your wiring as a cause of the problem.
3) Try to increase RingVoltage to 80 for the PHONE Port that is having the problem, save your settings, and reboot.
It seems that you are not the only one reporting incompatibilities between Venture phones and VoIP ATAs:
http://www.ooma.com/forums/viewtopic.php?f=2&t=7070
http://www.dslreports.com/forum/r20160569-CDV-Incompatibility-with-Nortel-Venture-phones-related-to-EMTA
http://www.dslreports.com/forum/r28053711-VoIP-Trying-to-resolve-TWCBC-Arris-ATA-and-Venture-Analog-Phon
http://www.dslreports.com/forum/r6876948-ATA-and-Venture-phones
http://www.vonage-forum.com/ftopic840.html
http://www.dslreports.com/forum/r9970869-
curt00:
Quote from: Mango on January 23, 2015, 08:21:37 am
Thank you for responding. Given that caller ID also does not work with your SP configured for Google Voice, and the caller ID does appear in call history, I am sorry to disagree with Steve that the problem is Freephoneline. If the caller ID appears in call history, then Freephoneline is working properly. My suspicion is an incompatibility between the OBi and your phone.
You are right. It seems that there is incompatibility.
Quote from: Mango on January 23, 2015, 08:21:37 am
In the interests of completeness, try the following suggestions in order, and test between each one to see if any solves the problem.
1) Does your Venture phone have multiple lines? Try using line 2 or 3.
2) Try a different phone cable if you have one. If you're using your household wiring, try to connect one phone directly to your OBi to eliminate your wiring as a cause of the problem.
3) Try to increase RingVoltage to 80 for the PHONE Port that is having the problem, save your settings, and reboot.
I tried a different phone cable and it did not fix the problem.
I increased RingVoltage to 80, saved settings and rebooted. It did not fix the problem.
Caller ID works on line 2 or 3. Thanks for your help!
I have the following configuration in obitalk.com:
SP1: Google Voice
SP2: Freephoneline.ca SIP
Phone 1
Primary Line for Outgoing Calls Route to: SP2
Phone Rings on Incoming Calls from: SP1,SP2
Voicemail Notification Alert from: SP2
Emergency Service Call Routes to: SP2
Phone 2
Primary Line for Outgoing Calls Route to: Not Configured
Phone Rings on Incoming Calls from:
Voicemail Notification Alert from:
Emergency Service Call Routes to: SP2
My Venture phone has 3 lines. I had the following connected:
Line 1: SP2/"Phone 1"
Line 2: Nothing, but something very strange happens here. I get a dial tone and SP1/Google Voice will work here.
Line 3: POTS
I changed them to the following:
Line 1: POTS
Line 2: SP2/"Phone 1"
Line 3: Nothing, but I get a dial tone and SP1/Google Voice will work here.
Now, when I call Line 2, Caller ID appears.
I changed them to the following:
Line 1: POTS
Line 2: Nothing
Line 3: SP2/"Phone 1"
When I call Line 3, Caller ID appears.
Google Voice strangely works on a line after (to the right of) the line connected to SP2. This happened before my posting here. (The same thing happens if SP1 is assigned to "Phone 2" on obitalk.com.) I didn't mind it because it enabled me to use one of the 3 lines for GV. However, I plan to add a second Freephoneline.ca number to the OBi202, assign it to SP3, assign SP3 to "Phone 2" on obitalk.com and connect SP3/"Phone 2" to one of the 3 lines in the Nortel Venture phone. However, since GV works on a line to the right of the line connected to SP2, I will need to connect SP2 to Line 2, which will utilize Line 2 and 3. If I connect SP3 to Line 1, I will assume that Caller ID will not work on Line 1.
If I have the following:
Line 1: Nothing
Line 2: SP2/"Phone 1"
Line 3: POTS
Then, Line 3 does not work well. Line 3 gets a pulsating dial tone, presumably two dial tones from my POTS line and from SP1 Google Voice. It also behaves strangely when I try to make a call, as it seems to be calling out on two lines. After I get my second Freephoneline.ca number and assign it to SP3 and connect SP3 to Line 3, am I correct to assume that I will have the same problem, in that Line 3 will have both SP1 and SP3 on it?
Any suggestions on how to solve this problem?
It seems that if I want Caller ID on both of my Freephoneline.ca lines, I will need to connect the following:
Line 1: Nothing
Line 2: SP3/"Phone 2"
Line 3: SP2/"Phone 1"
...which means I will not have SP1/Google Voice on any of my 3 lines.
Mango:
I'm glad to hear the Caller ID issue is sorted.
I guess the reason why Line 3 works with nothing plugged in is that you are using a 4-wire phone cable. This allows a single cable to be connected to both ph1 and ph2 ports. I suspect that things will work as you intend when you add the second FPL number, but if not, let us know.
I would avoid using your ATA on Line 2 and POTS on Line 3 as this could theoretically damage your ATA.
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