Caller ID
Northern.Bob:
I have a different caller ID problem. With the default ID settings I get only the name but not the number.
I've tried changing DTMFRxMode to software and back, changing CallerIDTrigger around. Nothing works to get the number. It is being sent as my Linksys 3102 unit decode it fine.
Under Call History Peer Name is there but not Peer Number.
Under Phone & Line Port Status, LastCallerInfo is just the name.
Because of this of course, I cannot direct incoming numbers to the AA. Nor can we call back these callers without the number. If it's of any use we are with Bell Canada in Quebec. This is the only unit I have that cannot, at this point, decode CID properly. Any help would be much appreciated.
Bob
LeftRight:
Northern.Bob,
This is interesting. Since the name is correctly shown in "LastCallerInfo", the setting seems OK. you may choose other options in "CallerIDDetectMethod" under line port to see whether it makes any difference. The settings in Phone Port (DTMFRxMethod, CallerIDTrigger..) are not related to CallerID detection.
Does the number include any characters other that 0-9 digits? Have you tried other PSTN line?
QBZappy:
Northern.Bob,
I am in Montreal, Quebec. I have had no issues the CID using my unit in the intended way. I would suggest to get the latest firmware if you don't already have it installed, and force all the settings to default configs on the Obi unit. If it is not obvious within the first 10 minutes better to reconfigure the unit from scratch. You will save time in the long run. We are a users not the Obi engineers. We users don't need to know every reason why things don't work. Of course it is good to know if you are willing to spend the time. The end game is to get the unit functional. Let us know if it works.
Northern.Bob:
Thanks for the suggestions folks. I've been contacted by the folks at OBi to work this out. I'll certainly post back any progress or resolution.
I hate snow (groan)
Bob M.
jimates:
And for those using Google Voice, like me, remember that Google is doing the same thing with the cid before delivering the call (to the Obi). So basically the caller has likely already heard at least 1, possible 2, rings before the phone connected to the ATA rings the first time.
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