no incoming calls on Obi device
nmstough:
Quote from: Ryan_Tilton on March 02, 2015, 07:58:14 am
Is forward calls to gchat enabled in your Google Voice configuration?
Yes its enabled in Google Voice settings
nmstough:
Quote from: azrobert on March 02, 2015, 09:41:04 am
Send the inbound GV call on the OBi200 to the Phone Port and the OBi110.
OBi200
Assuming GV is defined on SP1.
Voice Services -> SP1 Service -> X_InboundCallRoute:
ph,pp(200123456)
Change 200123456 to the OBi Number of the OBi110.
The call will be sent to the OBi110 over the OBiTalk network.
Seems like a great solution. I actually have two Google Voice numbers and so I set both SP1 and SP2 (the second number) to this. But then a question, will my distinctive ring profile on the OBI110 for the SP2 number work, or when they come in, will it be indistinguishable?
nmstough:
Quote from: nmstough on March 02, 2015, 10:17:18 am
Quote from: azrobert on March 02, 2015, 09:41:04 am
Send the inbound GV call on the OBi200 to the Phone Port and the OBi110.
OBi200
Assuming GV is defined on SP1.
Voice Services -> SP1 Service -> X_InboundCallRoute:
ph,pp(200123456)
Change 200123456 to the OBi Number of the OBi110.
The call will be sent to the OBi110 over the OBiTalk network.
Seems like a great solution. I actually have two Google Voice numbers and so I set both SP1 and SP2 (the second number) to this. But then a question, will my distinctive ring profile on the OBI110 for the SP2 number work, or when they come in, will it be indistinguishable?
Update. Doesn't work. Now callers get the message that the google voice number isn't in service. Maybe I did this incorrectly but the dashboard interface of Obitalk is completely confusing. There are two checkboxes for "device default" and "obitalk settings". I have to uncheck them both to be able to put anything in the form field. But then there is a red exclamation point to the right of the input box. I have no idea what that means. Trying to configure SP2 similarly gives many more red exclamation marks.
nmstough:
Quote from: nmstough on March 02, 2015, 12:02:40 pm
Quote from: nmstough on March 02, 2015, 10:17:18 am
Quote from: azrobert on March 02, 2015, 09:41:04 am
Send the inbound GV call on the OBi200 to the Phone Port and the OBi110.
OBi200
Assuming GV is defined on SP1.
Voice Services -> SP1 Service -> X_InboundCallRoute:
ph,pp(200123456)
Change 200123456 to the OBi Number of the OBi110.
The call will be sent to the OBi110 over the OBiTalk network.
Seems like a great solution. I actually have two Google Voice numbers and so I set both SP1 and SP2 (the second number) to this. But then a question, will my distinctive ring profile on the OBI110 for the SP2 number work, or when they come in, will it be indistinguishable?
Update. Doesn't work. Now callers get the message that the google voice number isn't in service. Maybe I did this incorrectly but the dashboard interface of Obitalk is completely confusing. There are two checkboxes for "device default" and "obitalk settings". I have to uncheck them both to be able to put anything in the form field. But then there is a red exclamation point to the right of the input box. I have no idea what that means. Trying to configure SP2 similarly gives many more red exclamation marks.
Actually a correction. The calls seem to be going to the auto attendant! This is totally weird. Is there some technical support for this product? I am totally helpless.
azrobert:
You probably put the OBi200 into the Circle of Trust or maybe it was done automatically.
To fix the problem:
OBi110
Voice Services -> OBiTalk Service -> X_InboundCallRoute: ph
If you want to call the OBi200 from the OBi110 using the OBiTalk network, you should do the same on the OBi200.
Navigation
[0] Message Index
[#] Next page
[*] Previous page