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Author Topic: Cannot hear menu options on calling  (Read 30100 times)
Jimmuk
Newbie
*
Posts: 1


« on: March 04, 2015, 01:28:03 am »

Hi team,

I'm based in the UK. My setup is working but I have an issue that I hope someone can help with.

If I call a number which has multiple options and requires a keypad input I cannot hear the prompts.

The call dials and there is silence and finally disconnects as I haven't made a selection.

How do I ensure my Obi setup allows me to hear the options and make a choice.

regards,
Jimmuk
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drgeoff
Hero Member & Beta Tester
*****
Posts: 4976


« Reply #1 on: March 05, 2015, 06:24:22 pm »

Service Providers/ITSP Profile (whichever of A or B applies)/General/DTMF Method.  Set to 'Inband'.
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