Inbound call to GV/OBI: "We could not complete your call. Please try again"
LTN1:
I guess you live and learn...just take the loss and say good-bye to anything connected with these types of technology.
Try to put the item on eBay...maybe you can get something back...or if the money is not too big a deal, give it away to someone else to try.
CarlH:
I'm an I.T. professional and I would never give or sell this thing to someone I know because then I'd be expected to make it work. Don't even get me started on the incredibly bad experience I had with support over the last few days just to get the thing registered on my account.
There are plenty of other VOIP solutions that work reliably - I've had one for years which I was thinking about ending if this worked. Turns out free service from GV is worth what you pay for it and not a penny more.
From Googling a bit, it appears that GV has had this problem selecting a number for years, without any clear or certain resolution.
drgeoff:
I often wonder why the IP Pros seem to have more problems with technology than Joe Public. :)
CarlH:
I have problems with error messages that don't explain anything about the error or what to do next.
I have problems with non-existent documentation. I really want to RTFM.
I have problems with customer support departments that throw out red-herring excuses when they don't really understand what's going on.
Remember, everyone is new to some bit of I.T. at one point or another, and has to ask questions and learn. You will experience that again, if you live long enough.
LTN1:
I just know that there are millions (literally) of non IT people who uses both Google Voice and the OBi successfully. We typically set it in less than 15 minutes--go figure! Can I say millions again?
SteveInWA and drgeoff are really caring and helpful. Me? I don't care. So if a person wants to quit GV or the OBi...I don't really lose sleep over it.
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