Inbound call to GV/OBI: "We could not complete your call. Please try again"

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drgeoff:
Quote from: CarlH on March 06, 2015, 07:29:59 pm

OK, let's cover "get a number from GV".  Is there documentation for that process that I've missed?

As I said, I started to look at "get a voice number" option at GV, but I didn't want to transfer a mobile number, and I don't want to get a number that must forward to another number.   I want to associate a number with the OBI.

The "get a voice number" option at GV is what you want.  That can be configured to ring your OBi.  The "forward to another number" stuff is for people who don't have an Obi.

SteveInWA:
Hi Carl:

Google Voice is an inbound call forwarding service.  By design, people call your Google Voice phone number, and then it forwards that call (rings to) any combination of up to six forwarding phone numbers, optionally including a authorized OBi device.

You need to actually have an inbound Google Voice phone number, to be able to receive calls on your OBi.  Right now, you don't have a Google Voice phone number, so nobody can call you.  OBi devices are making outbound calls via Google's Chat system.  When you don't have your own GV phone number, it substitutes a generic Google caller ID for all calls, made by everyone.  Nobody can call that number to reach you.  It's just a dummy caller ID.

You need to get a Google Voice number.  Either select one from Google's pool of available numbers, or else you can port in a mobile phone number, and thus turn that into a Google Voice number.

For more information, you can read the Google Voice help pages, starting here:

https://support.google.com/voice/#topic=1707989

CarlH:
OK so GV is a forwarding service.  I knew that, but since OBI was trumpeting GV as a SP, I figured one could construct a fully functional phone, for $0/month, with GV + an OBI.   Not true?

It seem like maybe I don't want GV for inbound OBI calls at all, if I just want a new phone number that can be called from any phone, to ring the OBI.

So here is in a nutshell:
In terms of recurring monthly cost, what is the least expensive way to get a number assigned to the OBI that can be called from any phone.

drgeoff:
Quote from: CarlH on March 06, 2015, 07:45:11 pm

OK so GV is a forwarding service.  I knew that, but since OBI was trumpeting GV as a SP, I figured one could construct a fully functional phone, for $0/month, with GV + an OBI.   Not true?

It seem like maybe I don't want GV for inbound OBI calls at all, if I just want a new phone number that can be called from any phone, to ring the OBI.

So here is in a nutshell:
In terms of recurring monthly cost, what is the least expensive way to get a number assigned to the OBI that can be called from any phone.

Yes, Obi + GV wil give you inbound and outbound (most N. America destinations) for $0 per month.

A GV number can be called from any phone and will ring your Obi and, if you desire it, other "ordinary" phones.

What is your reticence concerning getting a GV number?

SteveInWA:
Quote from: CarlH on March 06, 2015, 07:45:11 pm

OK so GV is a forwarding service.  I knew that, but since OBI was trumpeting GV as a SP, I figured one could construct a fully functional phone, for $0/month, with GV + an OBI.   Not true?

It seem like maybe I don't want GV for inbound OBI calls at all, if I just want a new phone number that can be called from any phone, to ring the OBI.

So here is in a nutshell:
In terms of recurring monthly cost, what is the least expensive way to get a number assigned to the OBI that can be called from any phone.




You're not making sense.  The solution we described does precisely what you want.  It gives you an inbound phone number that anyone can call, that will ring on your OBi-attached telephone, for free.  You can also make outbound calls from that phone, and it will display the number's caller ID, so people can call it back.  What's your objection to that?

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