OBi1032 - MOHServiceNumber doesn't work. [RESOLVED - PHONEPOWER NOT SUPPORTED]
ReVeLaTeD:
From the OBi1000 Admin Guide, page 74:
"The OBi1000 has a built-in MOH Server that can be invoked by specifying: an({prompt}) (where an stands for the internal
announcement server), and prompt is a specification of the source to play. The devices includes a Jazz track that can be used
for music on hold. To enable the built-in track, specify the MOHServiceNumber as an(jazz)"
Put that in, and two things were observed.
First, it doesn't work at all on inbound calls. So if someone calls in, and you put them on hold, it hangs up. No idea why.
Second, it doesn't half work on outbound calls. You can put them on hold, but silence ensues.
I tried a few other SIP-based providers, same thing.
Is there some trick to getting this to function? It's not a major big deal but it would really be nice if it worked.
N7AS:
Try putting in music@iptel.org
This works for me. I wish they would have a way to upload an .mp3 MOH file from a USB stick. There is enough memory on the OBi1032 to handle it.
ReVeLaTeD:
Quote from: N7AS on March 10, 2015, 11:03:44 pm
Try putting in music@iptel.org
This works for me. I wish they would have a way to upload an .mp3 MOH file from a USB stick. There is enough memory on the OBi1032 to handle it.
Silence.
I must be missing something obvious. I mean does the phone have the built-in jazz track as indicated or doesn't it? If I could at least get that to work it would confirm that it's doing things right. I've tried 4 providers and the internal, none seem to work.
N7AS:
I just tried an(jazz) as in the Admin Guide and it works for both inbound and outbound calls. My firmware version is 5.0.0 (Build: 2436). What firmware version do you have on your OBi1032?
BTW; What other SIP-Based providers did you try. I may be interested in trying those also.
I am trying to get a streaming server by Homer Confrencing to work with an .mp3 MOH file that I have "obtained". It is really nice and has voiceovers. It's about 4.6MB in size.
ReVeLaTeD:
Quote from: N7AS on March 13, 2015, 03:04:16 pm
I just tried an(jazz) as in the Admin Guide and it works for both inbound and outbound calls. My firmware version is 5.0.0 (Build: 2436). What firmware version do you have on your OBi1032?
BTW; What other SIP-Based providers did you try. I may be interested in trying those also.
I am trying to get a streaming server by Homer Confrencing to work with an .mp3 MOH file that I have "obtained". It is really nice and has voiceovers. It's about 4.6MB in size.
5.0.0 (Build: 2436). Just like yours. One I tried was music@iptel.org which was suggested here. Doesn't work. Silence. I unfortunately didn't keep any of the others, sorry. Figured they were broken or something.
So either I'm missing something obvious, my device config doesn't support it for some reason, or something else is going on.
Here is my config:
Ignore that line at the end, that's my cursor in the box.
Am I missing something here? I mean if that's not how it should be entered, it seems like OBi may need to fix their documentation...
EDIT: I figured it out. It only works from SP1. It doesn't "just work". That's annoying. I was testing on SP2, thus it wasn't working. In my setup I will be making the majority of outbound calls via SP1, but I will be getting all of my work calls inbound via SP2. It's SP2 I care most about for hold music.
The other issue is that it stutters as wallpaper changes. Which means I'll have to figure out how to disable wallpapers entirely when in a call.
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