OBi1032 - MOHServiceNumber doesn't work. [RESOLVED - PHONEPOWER NOT SUPPORTED]

<< < (5/5)

N7AS:
Here is another method to get MOH to work in the OBi1032...

1. - Create a new anveo account. (you do not have to fund it - FREE)
2. - Click on IVR / Call Flow > IVR / Call Flow Builder
3. - Select Template - DEFAULT CALL FLOW
4. - Edit that Call Flow
5. - The second Call Flow item is GOODIES
6. - On that icon, click on the pencil in the bottom right corner of the icon (it will bring up a menu)
7. - On the General tab, Playback a message while waiting for a secret key
8. - Upload your MusicOnHold music .mp3
9. - After it is uploaded, select the .mp3 file in the dropdown list and click UPDATE CONFIGURATION on the bottom of the window
10. - Click on IVR / Call Flow tab on the top menu and select Inbound SIP Trunk for IVR Call Flow
11. - Click on ADD A NEW INBOUND SIP
12. - in the Call Flow for this Inbound dropdown menu select FROM TEMPLATE - Template DEFAULT and click SAVE
13. - You will see the SIP URI to enter in the OBi1032
14. - On the OBI1032 > IP Phone > Phone Settings > Calling Features > MOHServiceNumber
        enter the SIP URI you got from anveo

That's it
Enjoy

ReVeLaTeD:
Good to know and for others who hit the same issue.

I actually like the features of Anveo.  It's able to do a lot of things I wasn't able to do before and had been curious about.  My HP Printer handles the rest.  So now, for $40/year I can

Route calls sent to my work cell phone, to my desk phone for better qualityGet CNAM for callers so I can tell what company/person is trying to reach meReceive faxes without the phone ringing, emailed to my "other" personal account as a PDFForward those emailed faxes over to my ePrint email which then prints the fax outSend outbound faxesScan documentsPlace callers on hold, with hold musicHave a robot lady take the voicemail with text-to-message when I'm not available, the internet's off, or I'm on the other lineDo no answer or busy rollover to other phones in case something's wrong with my home internet, I can roll it over to my personal cell phone
I actually find it quite powerful.  I just wish they got better web developers.

Navigation

[0] Message Index

[*] Previous page