OBi1032 - MOHServiceNumber doesn't work. [RESOLVED - PHONEPOWER NOT SUPPORTED]

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N7AS:
That's interesting that it only works on SP1. That's the only trunk I tried. Maybe they should have that setting on every SPx. Or at least fix it so it works on every trunk.

N7AS:
I just checked my other SPx slots and MOH works. Not just SP!. Maybe it was due to a new firmware update I got last night 5.0.0 (Build: 2486).

ReVeLaTeD:
Quote from: N7AS on March 18, 2015, 01:29:35 pm

I just checked my other SPx slots and MOH works. Not just SP!. Maybe it was due to a new firmware update I got last night 5.0.0 (Build: 2486).



I'm updating and rebooting my phone, hopefully that fixes it.  Maybe the techs just watch the boards for defects/omissions and publish fixes silently.

EDIT: Negative, still bugged.  Doesn't play hold music on SP2, hangs up when it's an inbound call and I press the Hold button.

Is it possible that the type of line is the problem?  SP1 is a Google Voice number, SP2 is a VoIP provider (PhonePower).  Is it possible that it just doesn't work with true VoIP for some reason?

N7AS:
Quote from: ReVeLaTeD on March 18, 2015, 01:46:19 pm

Quote from: N7AS on March 18, 2015, 01:29:35 pm

I just checked my other SPx slots and MOH works. Not just SP!. Maybe it was due to a new firmware update I got last night 5.0.0 (Build: 2486).



I'm updating and rebooting my phone, hopefully that fixes it.  Maybe the techs just watch the boards for defects/omissions and publish fixes silently.

EDIT: Negative, still bugged.  Doesn't play hold music on SP2, hangs up when it's an inbound call and I press the Hold button.

Is it possible that the type of line is the problem?  SP1 is a Google Voice number, SP2 is a VoIP provider (PhonePower).  Is it possible that it just doesn't work with true VoIP for some reason?


I don't think that is the problem.
My SP1 through SP5 are configured as SIP through the Simonics GV Gateway which still works. My SP6 is the Link Trunk between my OBi1032, OBi202 and OBi200.

MOH still works when I get a call from my OBi202 linked to my OBi1032.

ReVeLaTeD:
Quote from: N7AS on March 18, 2015, 02:05:12 pm

Quote from: ReVeLaTeD on March 18, 2015, 01:46:19 pm

Quote from: N7AS on March 18, 2015, 01:29:35 pm

I just checked my other SPx slots and MOH works. Not just SP!. Maybe it was due to a new firmware update I got last night 5.0.0 (Build: 2486).



I'm updating and rebooting my phone, hopefully that fixes it.  Maybe the techs just watch the boards for defects/omissions and publish fixes silently.

EDIT: Negative, still bugged.  Doesn't play hold music on SP2, hangs up when it's an inbound call and I press the Hold button.

Is it possible that the type of line is the problem?  SP1 is a Google Voice number, SP2 is a VoIP provider (PhonePower).  Is it possible that it just doesn't work with true VoIP for some reason?


I don't think that is the problem.
My SP1 through SP5 are configured as SIP through the Simonics GV Gateway which still works. My SP6 is the Link Trunk between my OBi1032, OBi202 and OBi200.

MOH still works when I get a call from my OBi202 linked to my OBi1032.




To clarify, if you direct dial out from your SP2 on the OBi1032 to, say, your cell phone, answer it, then put it on hold with the Hold button on the OBi1032, you're hearing music from the cell phone?

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