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Author Topic: call rejected by ISP error 407  (Read 3757 times)
artgriff
Jr. Member
**
Posts: 22


« on: March 12, 2015, 09:42:39 am »

Thank you for your help.
I have had a random problem with my OBI202. Sometimes when I dial a number (it has happened with various numbers) I get the distinctive tones for a problem then a recorded message that the number dialed has been rejected by th ISP. error 407. If I hang up and immediately redial the number the call will go through. Sometimes I have to wait a few minutes then redial the number. Before coming here I have worked with Callcentric about the problem and they then told me that the problem was not theirs and try Ringto. So I have worked with Ringto to solve the problem and yesterday they told me that some how when I dial a number it is going to Aveno and that is where the rejection is coming from. Ringto suggested that I contact OBI about the problem.

Can you help with this problem?

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Lavarock7
Hero Member
*****
Posts: 509



« Reply #1 on: March 13, 2015, 04:31:45 pm »

I am not versed in proxys, but it is:

407 Proxy Authentication Required
    The request requires user authentication. This response is issued by proxys.

http://en.wikipedia.org/wiki/List_of_SIP_response_codes
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azrobert
Hero Member & Beta Tester
*****
Posts: 3568


« Reply #2 on: March 13, 2015, 04:48:56 pm »

I don't know how the call can be routed to a different provider unless you defined a Trunk Group.
Look at the OBi202's call history to see which provider the call was routed.

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Click Status on the left column.
Then click Call History.
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artgriff
Jr. Member
**
Posts: 22


« Reply #3 on: March 13, 2015, 05:07:11 pm »

Thank you for your help with this problem.

Lavarock7 I am not using a proxy so I don't know how that would cause the problem. Can you give me any more information? If the problem is a proxy how do I find it and end it. Thanks again for you help.

Azrobert I will give your suggestion a try over the weekend and post back with the results. Thanks again for your help.
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