How to get OBi202 to reconnect to network after network outage ends?

(1/2) > >>

xsgbloom:
I've got Comcast for my "broadband"; where I live I don't have much choice. Every few days it goes down for a couple minutes and my OBi202's connection is severed. When the network (automatically) comes back up after a couple minutes, my OBi202 remains disconnected until I reboot it.

Is there any way to get the OBi202 to recheck its network connectability every few minutes if it disconnects?

Thanks in advance,
XSG

Mango:
Is it used with Google Voice or a SIP provider?

xsgbloom:
I use it with Anveo for SIP. Anveo sends me alerts whenever my SIP connection goes down and comes back up, but since the OBi sits there thinking it doesn't have a network connection, I can't have it polling for those messages...

Mango:
Check the following from within Service Providers >> ITSP Profile X >> SIP, using the device's internal web interface, or OBi Expert Configuration if you use OBiTALK.

ProxyServer - sip.anveo.com or sip.ca.anveo.com if you're Canadian.

RegistrationPeriod - make sure this is not ridiculously long.  I use 900 (7.5 minutes).

RegisterRetryInterval - the default of 30 is fine for now, but we may increase it later.

X_ProxyServerRedundancy - checked.

Let us know if these settings change the symptoms.  If this does not help, please state if your OBi is connected directly to a modem in bridge mode, or if it is connected via a router.  If so, which one?

xsgbloom:
Thanks for your help looking into this.

(Profile C SIP)
ProxyServer: sip.anveo.com
RegistrationPeriod: 60
RegisterRetryInterval: 30
X_ProxyServerRedundancy: Unchecked - now checking and testing

My RegistrationPeriod is notably shorter but per http://www.toao.net/500-mangos-guide-to-configuring-an-obi-ata is the default and ... I don't know if I should be concerned about resource requirements.

In case the above change doesn't remedy this, my OBi is NATted behind a combo WiFi/wired router (a Linksys E2000 running DD-WRT v24-sp2) which is downstream from a Comcast cable router and the rest of Comcast's network. The fact that power cycling the OBi device resolves the issue leads me to the conclusion that this isn't an upstream problem, it's just that the OBi isn't reattempting its connection after the connection fails.

Navigation

[0] Message Index

[#] Next page