[Resolved]User Digitmap

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yellowpage:
Hi, I'm new to Obi. I follow a guide adding below user map to filter telemarketers under user defined digit map2.
Label   =Telemarketers
DigitMap=(8888001250|8773639588|8009311026)

In physical interface->line->Inbound Call Route, I enter:
{(MTelemarketers):},{ph}

Then submit my changes.  The next day, I still receive a call from one of the numbers above.

Did I miss anything in this setup? Any advice is appreciated.

azrobert:
Check the inbound route to see if your changes have disappeared.
Do you configure the OBi via OBiTalk or the Local Interface?

Have you changed the RingDelay setting on the Line definition?

Some providers use an 11 digit callerid.
Check the OBi Call History to see if a "1" prefix was included.
To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Click Status on the left column.
Then click Call History.

yellowpage:
Thanks for your inputs. Please see my notes below.

Quote

Check the inbound route to see if your changes have disappeared.
Inbound route has my settings.
Quote

Do you configure the OBi via OBiTalk or the Local Interface?
OBiTalk Portal
Quote

Have you changed the RingDelay setting on the Line definition?
No
Quote

Some providers use an 11 digit callerid.
Check the OBi Call History to see if a "1" prefix was included.
To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser.
Hit Enter
The UserID and default Password are both "admin".
Click Status on the left column.
Then click Call History.
Checked history. It shows:From 'xx' SP1(8009311026) To PH1

yellowpage:
Any help please?

azrobert:
The code looks good to me, so I'm guessing with the following.
Make sure you are at the current firmware level (4581).
I had a problem with a User DigitMap working in the past.
That is why I'm suggesting checking the FW.
I fixed the problem by putting all the code in the inbound route like this:
{(8888001250|8773639588|8009311026):},{ph}

If you have another phone number temporarily include it in the list, so you don't have to wait for the telemarketer to call.

After you submit the changes does the OBi re-boot?

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