Suggestions for SOHO setup
azrobert:
Quote from: Roger on March 27, 2015, 05:18:49 am
you cannot transfer from one extension to another
The OBi can handle the transfer.
From the OBi Admin Guide:
Quote
Call Transfer (Attended)
You can transfer a call to a third party using the attended transfer capabilities of the OBi. To use Attended Call Transfer, while in a call with the party who will be transferred, press the “flash” button or depress and release the switch hook on your phone. You will be presented with a second dial tone. The party who will be transferred will be placed on hold. Dial the transfer target. When the transfer target answers, you will be able to inform them that you intend to connect them with the party on hold. At this point press the “flash” button or depress and release the switch hook on your phone. This will connect the party to be transferred, the transfer target and yourself. You can continue to talk together, as this is now a 3-way call, or you can hang up the phone and the other two parties will remain connected.
Roger:
I should have been more clear; yes the callwithus was just for personal use. The church is a local UCC with an average attendance of about 125 people. Initially I was going to use two GV lines, but it was pointed out that that would be an abuse of GV's terms of use. GV has been good to me so I wouldn't want to abuse their service. As this thread shows there are many ways to do this and I have to sit down think about which is best from cost perspective and maintenance perspective.
I have always wanted to learn more about this stuff and that is why I have been building a RasPBX server. I don't mind the extra work now because I am learning, but I don't want to have to run over there every time the Pi freezes up or the SD card craps out. Maybe it will be very reliable, maybe it won't. I don't know. I like the Obi devices with the online configuration. Decisions... Decision...
LTN1:
Quote from: Roger on March 27, 2015, 12:16:44 pm
Initially I was going to use two GV lines, but it was pointed out that that would be an abuse of GV's terms of use. GV has been good to me so I wouldn't want to abuse their service.
Don't worry about GV and using 4 GV lines. There are lots of people having 5 or 6 GV accounts...one for each member of their family. I wouldn't recommend having so many for a church because you need a forwarding number for each account--and that can be a hassle when using it in a church setting where people can come and go, etc. GV used to emphasize personal use but over the years, they know some small businesses are using it (real estate agents, etc.).
LTN1:
Quote from: Roger on March 27, 2015, 12:16:44 pm
The church is a local UCC with an average attendance of about 125 people.
For a church this size (I actually know quite a bit about churches but I won't get into it), you would be lucky to have a secretary, full time senior pastor, part time associate and perhaps some type of part time youth worker. The rest are volunteers that aren't probably at the church like a day job. For a setting like this, I would have no more more than 4 lines, even if you decided to have from 5 to 10 extensions. It is unlikely that more than 2 or 3 lines are going to be used at one time. It's OK to have many more extensions for the purpose of personal voicemail for paid and unpaid workers but to have more than 3 or 4 lines for a church this size...it is unnecessary until there's more growth.
Boykin:
If you like the OBi equipment, take a look at OBiPlus Premium. You would need one 202 which would let have 4 sip lines, then you could get a 1032 for each person since you want new phones, and right now the subscription price of OBiPlus Premium is only 120.00 per year. With OBiPlus Premium, you can have up to 12 extensions, 10 of those can be IP phones.
I am using OBiPlus Premium with one 202 with 3 1032s at home. I have 2 GV lines, my cell phone via OBI BT, and a sip line from a local telephone company.
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