Cannot hear on either end

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drgeoff:
Did you configure GV again by following to the letter the instructions by SteveInWA that I pointed you to?

Arshad:
Yes, I have made sure I am using Google Chat and not Hangout.
Removed SP1 and added it again. It gets added cleanly and show connected.

Have gone into Expert Setup and have done "Reset OBI Expert Config"
I do see to Red Exclamation marks. See attached screen shot.

Not sure if this has anything do with it.

The status is the same every time. Either side can call each other.
Phone rings and connect after picking up. But, NO voice heard on either end.


azrobert:
Sign into OBiTalk then go to OBi Expert.
While you have a call in session, click Status then click Call Status.
You should see packet counts like this:
RTP Packet Count tx=981; rx=942
If the counts are blank, then the RTP ports are probably blocked.
Audio is transmitted via RTP.
Does the Status show G711U codec used for both TX and RX?      

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