OBi110 reboots during phone calls after firmware upgrade

(1/5) > >>

-DC-:
I updated the firmware on my OBi110 to 2872 and now when I'm in the middle of a phone call the device likes to reboot itself, which also terminates the call. I've done a reset and that didn't fix the problem. At this point I'd be satisfied with downgrading back to the older (working) firmware but alas, it is nowhere to be found! Help?

SteveInWA:
Like I said:  this isn't a firmware issue.  Downgrading won't solve anything.

You haven't provided us with any useful details to diagnose your problem.  What service provider(s) are you using on your OBi (Google Voice, one or more SIP ITSPs, etc.).  Which provider are you using on the calls?  Does it happen on both inbound and outbound calls?  Have you made any customization changes to your OBi?  How did you set it up, via the OBiTALK portal or via the local interface?  What type of network is it plugged into and how?  And, so on...

azrobert:
I agree with Steve that this isn't firmware related, but if you want to try click on the link below. It will download build 2824 to your computer. If 2824 isn't the FW you want, change the 2824 in the link to the correct build number. In the past OBihai wouldn't let you downgrade FW. The new OBi2xx FW allows downgrades, but I don't know if the OBi1xx will also allow downgrades.

http://fw.obihai.com/OBi-1-3-0-2824.fw

-DC-:
Not a firmware issue yet it was working perfectly for years until I updated the firmware, now this symptom.

What service provider(s) are you using on your OBi (Google Voice, one or more SIP ITSPs, etc.).

PhonePower.

Which provider are you using on the calls?

PhonePower.

Does it happen on both inbound and outbound calls?

Inbound for sure, outbound unknown.

Have you made any customization changes to your OBi?

No.

How did you set it up, via the OBiTALK portal or via the local interface?

Portal.

What type of network is it plugged into and how?

Private network to router running DD-WRT. The network configuration appears to be (and should be) fine.

fjcarden:
Hi,

Your post is similar to mine: http://www.obitalk.com/forum/index.php?topic=9700.0 ; I notice similarities:

You use Phonepower, same as I do
Same device: Obi110
Same situation: used to work with no issues for years
Same latest firmware.
Custom router firmaware: you use DD-WRT, I have Tomato.

I was looking for suggestions on how to further troubleshoot, but it didn't occur to me to look into the firmware branch of the forum; have you solved your issue ? did you downgrade the firmware?

Thanks.

Navigation

[0] Message Index

[#] Next page