OBi110 reboots during phone calls after firmware upgrade

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fjcarden:
Hi,
I did some additional research (wanted to gather all of the facts prior to contact Phonepower), and I found 2 additional suggestions:

Put the Obi110 in the DMZ, to rule out any firewall issues.
Reset Obihai: http://www.phonepower.com/wiki/Obihai_plans

Bu then I realized that my obi110, in AutoProvisioning:
* Auto Firmware update: system start
* Obitalk Provisioning: periodically

I have changed both to Disabled, and I have not heard any reboot since them; it appears that was the actual issue for me.

In the future (if the issue reappears), I will also keep an eye on this: in a reply to my original post (http://www.obitalk.com/forum/index.php?topic=9700.0), another user suggests upgrading the stock power supply.

kmvg11:
Hi fjcarden,

I was going through the same stress like yours. Regarding the auto provisioning, I also noticed set to periodiclly. But, when I changed them to disabled, the settings are not getting saved. It says reboot required. After I reboot, I still see the same periodiclly setting for both. Should I be doing something different to disable them? Thanks.

SteveInWA:
Keep in mind that there are two ways to make changes to an OBi device:  via the OBiTALK portal, or via the device's local web page (e.g. 192.168.x.x).  If you make a change on the local web page, it will be overwritten by the OBiTALK portal, unless you disable that function.

Log into your OBiTALK portal, and go to Expert mode for your device.  Go to the System Management page.

The defaults look like my attached screenshot, and should work fine, not causing any problems.

-DC-:
I've reset the device, configured it through the portal, and turned off auto-provisioning but am still seeing periodic reboots.

RFC3261:
Quote from: -DC- on April 13, 2015, 05:14:44 pm

I've reset the device, configured it through the portal, and turned off auto-provisioning but am still seeing periodic reboots.

Since this is an older device, I would try replacing the power supply/brick/wart(*).  Especially the "cost optimized" supplies that are supplied with these devices can end up having high ripple as they age (typically, their internal caps go bad), and that can result in "random" stuff happening.  As to why after a firmware upgrade, well, until you test there is no way to even be sure it is the PS, but newer firmware may end up using just a slightly more complex processing cycle that ends up needing just a bit more power, at just the wrong time.  Or the PS may have just decided today is the day to pile on.  Or then again, it may have nothing to do with the PS.

Gary

(*) I do not recall seeing a "buy now" button for a replacement supply, so you may need to contact Obi for information.  If you decide to source locally, or via your favorite online retailer, there are ones that claim to be compatible.

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