Trouble configuring e911 service

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SteveInWA:
I'm not an Anveo customer.  I am guessing that you were/are using the OBiTALK managed service provider method of setting up Anveo on your OBi, and in that case, E911 setup would be taken care of in that process, vs. by clicking the button.

Great_Oldies_DJ:
Hi,

I know this is a pretty old thread but I have run into the same problem and want to alert you to something that happened to me. I was trying to set up Anveo E911 service and got to the point that you describe where they ask if you want to create a new account or reactivate an old account. I did reactivate and it promptly configured SP3 (where I was trying to install E911) to Anveo Basic. 911 service worked fine but it was through the $39 a year Anveo Basic service rather than the $15 E911 service.  I am still trying to reconfigure the Anveo E911 service.

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