GV configuration: 'Authentication error'

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mdsteve:
Greetings. Noob needs a little help.

Have OBI200.
Have GV.
Both set up and apparently all good.
Trouble starts when I attempt to link the two.
I go through the steps, all looks good.  Taken to OBi Device Configuration screen where the SP1 status says it's connecting and then:

Backing Off (0s):
Authentication error

I looked for a way to trouble shoot and eventually signed out in frustration.
When I signed in again I got a pop up that says:

Your OBi device (---------) is currently using an old or invalid @Gmail password for its connection to Google (----------).

Please click <OK> to access the Google service settings, then enter and Submit your current Gmail password.

 Your OBi device will restart with the correct password and connect to the Google service.

I assume the authentication error results from the same issue but I can't find a way to submit a GV password anywhere.
Can't find anything called 'Google service settings' (see above).
Have deleted SP1 (my GV) and gone through the setup multiple times assuming I was missing an opportunity to enter a password but I'm never asked for one.

I'm sure I'm missing something simple and will feel like an idiot once this is resolved but I can't figure it out on my own.
Have only so much hair left to pull out, please help.

thanks - steve

drgeoff:
The best instructions are at http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

mdsteve:
Thank you.

I've read that post before and put off deleting and resetting, assuming there was another fix.

But since I was about ready to do it anyway I followed all the applicable instructions to the letter -- delete device via portal, factory reset device, re-add device via portal, in a separate tab check all GV settings are absolutely correct as indicated in that post, add GV as my SP via the portal.

Unfortunately, identical result achieved.  SP1 Status:

Backing Off (0s):
Authentication error

And if I sign out and back in again I again see the identical pop up:

Your OBi device (---------) is currently using an old or invalid @Gmail password for its connection to Google (----------).

Please click <OK> to access the Google service settings, then enter and Submit your current Gmail password.

 Your OBi device will restart with the correct password and connect to the Google service.

lrosenman:
What Firmware version is on the OBI?

mdsteve:
HardwareVersion   1.4
SoftwareVersion   3.0.1 (Build: 4581)

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