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Possibility to Create Autodial feature?

Started by ShyGaz, April 05, 2015, 08:28:01 PM

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ShyGaz

Greetings!

I currently have an Obi202 with Google Voice on SP1 and SP1 (2 different numbers).

I was wondering if there was any possibility to implement either of the two scenarios below:

1. Ignore the prefix 9 when the customized phone I have dials upon pickup
2. Create a feature in which obi autodials a specified number when the phone is picked up.

I've searched these forums and have also consulted the guides available at (http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543131) and (http://www.obihai.com/docs/OBi-DigitMapCallRoute-Tutorial-v1-1.pdf), however I think this process may be a bit over my reach. Specifically, I've tried experimenting with the Digitmap/Outbound call rules, but to no avail.

Any help is very much so appreciated!

Thank you very much!

202Owner

>>1. Ignore the prefix 9 when the customized phone I have dials upon pickup

The OBi dial plan (digit maps and outbound call route) can modify the digits dialed.  The syntax <9:> would match 9 and replace it with :nothing, routing the number dialed without the 9.  You would need to integrate this into your dial plan.

Or maybe you can customize your phone to not dial the 9.

>>2. Create a feature in which obi autodials a specified number when the phone is picked up.

Page 199 in the OBi Admin Guide http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf suggests that <S0:1234> is the syntax for a hotline that dials 1234.  I have not tried this.

drgeoff

#2
Quote from: 202Owner on April 06, 2015, 05:11:03 AM
Page 199 in the OBi Admin Guide http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf suggests that <S0:1234> is the syntax for a hotline that dials 1234.  I have not tried this.
A hotline dials the number immediately the phone goes off-hook. Changing that 0 to another number gives a warmline.  Eg <S5:1234> will dial 1234 five seconds after the phone is taken off-hook unless a digit is dialled during that 5 seconds.  My Obi110 has been configured with such a warmline for more than 2 years.

ShyGaz

Quote from: 202Owner on April 06, 2015, 05:11:03 AM
>>1. Ignore the prefix 9 when the customized phone I have dials upon pickup

The OBi dial plan (digit maps and outbound call route) can modify the digits dialed.  The syntax <9:> would match 9 and replace it with :nothing, routing the number dialed without the 9.  You would need to integrate this into your dial plan.

First of all, thanks for the replies everyone!

So, if I wanted to go that route, would I just add a new user-defined digitmap, make the value <9:>, and click save? Would I have to refer to the label anywhere else in the expert config panel. Thing is, I tried adding a new digit map value of <9:>xxxxxxxxxx but when I tested it the phone did nothing.

Thanks again!

drgeoff

Try moving the '>' to give <9:xxxxxxxxxx>

ShyGaz

Quote from: drgeoff on April 06, 2015, 10:59:10 AM
Try moving the '>' to give <9:xxxxxxxxx>

Ok! I'll try that later tonight when I go back and I'll post an update.

Thanks!

202Owner

Quote from: drgeoff on April 06, 2015, 09:35:38 AM
Quote from: 202Owner on April 06, 2015, 05:11:03 AM
Page 199 in the OBi Admin Guide http://www.obihai.com/docs/OBiDeviceAdminGuide.pdf suggests that <S0:1234> is the syntax for a hotline that dials 1234.  I have not tried this.
A hotline dials the number immediately the phone goes off-hook. Changing that 0 to another number gives a warmline.  Eg <S5:1234> will dial 1234 five seconds after the phone is taken off-hook unless a digit is dialled during that 5 seconds.  My Obi110 has been configured with such a warmline for more than 2 years.

Yes, I know.  It's in the manual.  ;)

drgeoff

Quote from: 202Owner on April 06, 2015, 11:06:30 AM
Yes, I know.  It's in the manual.  ;)
Just like the answers to perhaps 90% of the questions asked on these forums.  :)

munozj

I'm sure this is something obvious but I can't seam to figure it out.. to make this work I'm assuming I need to replace the information in the Digit Map field of SP1 with <S0:5551212> for the device to automation dial 5551212 when the phone goes off-hook.  I've tried this but I only get dial tone when I pickup the phone.  I also tried replacing the Digit Map info of the Physical Interface Phone1 port with the same results. 

I'm assuming I'm just entering the syntax in the wrong field but I'm not sure which field I should be using. 

drgeoff

#9
Insert that immediately after the opening ( in the PHONE Port Digit Map. Then put a | as separator between that <...:....> you just inserted and whatever was there already.

Also you may need to read and understand the sticky post http://www.obitalk.com/forum/index.php?topic=61.msg109#msg109 .  You are probably making changes using the onboard UI and they are being overwritten by the portal.  If so, use Expert Mode on the portal to make changes.