access to Attendant Menu from remote phone

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stanley.siu:
I have just installed my Obi100 with Google Voice.  I do not want any caller to hear the Attendant Menu, so I set it up not to use Auto Attendant.  Is there any way to access my Obi100 Attendant Menu or re-direct my call if I am calling my Obi100 from a remote phone?  Thanks.

QBZappy:
stanley.siu,

OBi web page:
Setup Wizard>Inbound Settings>ITSP InboundCallRoute

You can setup known remote tel numbers to acess the AA
(5145551111|5145552222):aa},{ph},                       <--------------Incoming call go to AA

You can also set up a callback to get you AA. This is a good setup for cell users that have unlimited incoming calls.
{(<**2>(5145553333|5145554444)):aa($1)},             <------------ Callback to AA

You can combine them if you want both (if it makes sense in your call strategy):
(5145551111|5145552222):aa},{ph},{(<**2>(5145553333|5145554444)):aa($1)},

Edit: (Correction)
{(5145551111|5145552222):aa},{(<**2>(5145553333|5145554444)):aa($1)},{ph}

RonR:
Quote from: QBZappy on June 03, 2011, 09:03:02 am

You can combine them if you want both (if it makes sense in your call strategy):
(5145551111|5145552222):aa},{ph},{(<**2>(5145553333|5145554444)):aa($1)},


QBZappy,

The callback will never happen in the example you gave.  If the call is from 5145551111 or 5145552222, the call will go to the Auto Attendant.  Calls from anyone else, including 5145553333 or 5145554444, will go the PHONE Port.

The order has to be:

{(5145551111|5145552222):aa},{(<**2>(5145553333|5145554444)):aa($1)},{ph}

QBZappy:
RonR,

Tks for catching that.

stanley.siu:
Thanks to both QBZappy and RonR, I will try your suggestion. :)

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