Having problem calling out on SP2 Google Voice OBi200

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flinchlock:
ModelName: OBi200
HardwareVersion: 1.4
SoftwareVersion: 3.0.1 (Build: 4581)
CertificatesStatus: Installed
CustomizationStatus: Generic

SP1 Callcentric  Registered (setup via OBiTALK)
SP2 Google Voice Registered (setup via OBiTALK)

I can call from my home phone (SP1 CC) to my GV number and my TracFone LG306G "feature phone" rings and works correctly.

If I try to call my daughters cell phone using **21aaabbbcccc (SP2 GV), I get a fast busy.

I then delete SP2 and add SP2 using Simonics Google Voice Gateway settings, OBi200 says: SP2 Simonics.com GVGW Registered

https://simonics.com/gw/
Account Status
Google Voice account: Online
Devices registered: 1
Chat status message: VoIP gateway
SIP Login/prefix: GV1xxxyyyzzzz
Server: gvgw.simonics.com

If I try to call my daughters cell phone using **21aaabbbcccc (SP2 GVGW), I get an error tone and "... was rejected by the service provider. Reason is 480"

A confused newbie,
Mike

BigJim_McD:
Simonics is having issues with the Google Voice Gateway service today.

I opened a ticket on the Simon Telephonics web site today and I received the following reply.
=====================================================
I am aware of sporadic issues and have been working at them. I will post an update at simonics.com/news when resolved.

Thanks,
Bill Simon
=====================================================

I deleted the service on my OBi202 that we use for outgoing calls via Google Voice then added back Google Voice service.  I will reconfigure for the Simonics GV-Gateway after the issue is cleared.

flinchlock:
@BigJimMcD,

Thanks for the Simonics info, but I can not even get GV working thru OBiTALK.  :(

Mike

BigJim_McD:
Mike,
after deleting the Simonics GV-Gateway on SP2,
then adding back Google Voice, did SP2 show connected?

For example: after I completed the steps, in less than a minute,
my SP2 in OBiTalk displays the following:

SP2      Home# ph1 ph2 sp2 GV        Connected

I was able to make outgoing calls via Google Voice on SP2 just a few seconds after the status changed to connected.

flinchlock:
I tried your suggestion... OBiTALK displays: "SP2 Google Voice Connected".

But, same as before a very short ring tone, then a fast busy.

My OBi200 has only been configured via OBiTALK for Callcentric and Google Voice, and the Simon GVGW settings... no other tweaking.

Do I need to do something with Google Chat... see SteveInWA's post http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

Mike

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