Getting Caller ID Name to appear on Obi110 with Google Voice
Taoman:
Quote
I believe that the answer to that question is my universal adage, "you [don't] get what you [don't] pay for".
I tested the Simonics gateway recently, and in my personal experience, the CNAM service he's using is really rudimentary. It often has no data, or stale data, or it substitutes a generic city and/or state, based on the area code and prefix. High-quality CNAM does cost money for each data base dip. If users find it sufficient, so be it, but I didn't think it was useful.
I doubt you tested it very long then. It has been working great for me (and many others on this and other forums).
CNAM is a crapshoot these days depending on which database gets queried. As a lark, I went and looked at my Callcentric call log. The last call I received today was from 305-713-1010. The CNAM that Callcentric gave me for that number was "Marathon, FL."
I then did a CNAM lookup on the same number at PrivacyStar and the CNAM was "Customer Servic."
I then did a CNAM lookup on the same number at CallWithUs using their North American number lookup. Their CNAM for that number was "Customer Servic."
I then spoofed my outgoing CID from CallWithUs (using the same number) and called my GV number. The CNAM that the Simonics gateway gave me was "Customer Servic."
So what does this prove? Not much except your beloved Callcentric also gives some "rudimentary" CNAM data on occasion just like every other carrier.
SteveInWA:
Note that I was not comparing Simonics' CNAM with Callcentric CNAM. I was simply answering LTN's question, how can he do it for essentially nothing? Since you brought up Callcentric, the same answer applies: they are giving it away, so they can't be spending much money at all to acquire it, and my same axiom applies.
I agree that CNAM, in general, has become rather crappy (leaving off the "shoot" part of your description). Post-deregulation, there are just too many players, and too many database providers. Some carriers and ITSPs do real-time queries of carrier LIDBs via the SS7 or IP networks, and some just rely on whatever they get from low-cost or free databases. The latter seem to range from acceptably useful to mostly junk. Callcentric didn't offer CNAM for a long time, because offering good CNAM was expensive. They eventually offered it, but in my own experience, it's probably just as good or bad as Simonics. It's definitely not carrier-grade.
This service is the best I've found: http://www.cidname.com/
Taoman:
Quote from: SteveInWA on October 05, 2015, 07:06:50 pm
Note that I was not comparing Simonics' CNAM with Callcentric CNAM.
Thanks for pointing that out. I missed that.
Quote from: SteveInWA
Callcentric didn't offer CNAM for a long time, because offering good CNAM was expensive. They eventually offered it, but in my own experience, it's probably just as good or bad as Simonics. It's definitely not carrier-grade.
So in your opinion, is CWU's North American number lookup "carrier-grade?" I have found no difference in those numbers I have checked at CWU and then thru the Simonics gateway.
AFAIK, there is no single authoritative source for CNAM lookups....... hence my use of the word "crapshoot." CNAM lookup is "like a box of chocolates. You never know what you're gonna get."
lrosenman:
i've been using bulkvs.com ($0.009/lookup) with good results.
I also, however, load my google contacts into an Asterisk server and use that as the first preference.
inhops:
SteveInWA,
Yes, I did get a free (had to pay the $1.50 setup + $1.50 monthly 911 fees) 914 number from Callcentric which is the one I have configured on SP2.
And yes, I am testing it by calling the OBi phone (SP1 GV & SP2 Callcentric) which is forwarded in Google Voice to the NY Callcentric number only - Google Chat forwarding is UNchecked. I am calling from my cell phone which has my name as the CallerID. I know that there is a CallerID associated with the number (I set it a long time ago on my Sprint account) because it does correctly show up on my phone when I call the 914 Callcentric number directly. But callerID is blank when calling to the GV number.
I also tried swapping SP1/SP2 such that SP2 is GV and SP1 Callcentric. Same result. Incoming & Outgoing calls work fine but still no incoming caller id showing up.
I have created a trouble ticket with Callcentric and they have been very willing to help. I sent them screenshots of my GV & Callcentric setups in OBiTalk. But now they say that they do not "see any Caller ID options" in the OBiTalk configurations. Are there any caller ID settings in the OBiTalk configurations? I didn't see any. GRRRR.
Would I have better success using another Caller ID solution? Maybe Simon Telephonics?
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