Obi110: Forward calls with pin, but auto ring FXS port after delay
srirams:
Hi,
The obi110 seems like an excellent device, but I wonder if what I would like to do is possible:
I would like to set up the obi110 to forward calls (PSTN->VOIP, and VOIP->PSTN), but be as unobtrusive on the PSTN line as possible. To this end I would like to avoid having a prompt for everybody who calls in, but instead would like to have a short pause waiting for a pin code. If the pin code is entered, then I would like to forward the call, but if no pin code is entered, then have the FXS port ring.
Is this possible?
QBZappy:
You could set it up this way:
You must configure the "InboundCallRoute" of the "Voice Services" (SP1 or SP2 service) if you are using SIP accounts, or the line port in the "Physical Interfaces" if you are using the POTS interface.
Check this out:
1): {(<**2>(5145551234|5145556478)):aa($1)}
This will recognize the caller id and make a callback to the CID then offering the Auto Attendant Options#1,2,3 (Continue the call, dial a new number, another callback number) The third option wouldn't make any sense since you already have been called back. This part "<**2>" tells it to dial out on the SP2 you previously set up. You can choose SP1 as well. Caller must hang up before the AA picks up. I've noticed it is currently setup for one ring. If it is too short you can change the number of rings by changing the duration in the "AnswerDelay" of the auto attendant to a higher number thus increasing the ring number to perhaps 2. I think I got two rings at 8000 setting. Also can control how long you wait before the Obi calls you back. I like it to call back sooner than the default. Still in the following Obi web page go to "Voice Services ->Auto Attendant->"CallbackAnswerDelay". Give it a 5500 value.
2): {(5145551234|5145556478)):aa,{ph}
This will offer the AA if number identified by the Obi is either one inside the (514xxxxxxx), then offering the 3 options. Other wise if not a recognized CID it rings the phone connected on the phone port. You can create a list of home phones, cell, office telephone numbers by separating the numbers with the Pipe character. The key located above the enter key on the right side of the keyboard.
3): sp1(5145551234) or sp2(5145551234) can be used to automatically call out these numbers.
The call back feature can be controlled with a password. I was pleasantly surprised when the unit is bridging a call you get to hear recorded music while you wait the few seconds.
If you need a more specific calling scenario ShermanObi inspired this.
srirams:
Unfortunately, I don't think any of those options will work for me (if I understand you correctly).
I'm not sure if the line has caller id, and how would the fxs port ring automatically after a pause?
There was a neat solution to do this with the SPA3102 posted here. I would rather get the obi110, but need to know if the same thing is possible.
obiliving:
Seems that the AA Callback route suggested by QBZappy is not where you want to go.
I think OBi110 can do what you want but you have to rely on the Auto Attendant (AA).
When the call comes in from VOIP or PSTN, you can setup the unit to invoke the
AA (for certain caller numbers that you want, or for any caller number esp. if you don't
have caller-id).
The AA provides 3 options: 1, 2, and 3. For your case, you can have your friends dial
2 immediately, then enter a PIN followed by #, and then the target number followed by # to
call further (VOIP or PSTN, etc.).
If the caller does not select any of the 3 options, the AA will announce the menu 2 times (10-20s), then route the call to the PHONE Port quietly. The caller can also select option 1 to force the
call to ring the PHONE Port immediately also.
There is no option to "silent" the AA unfortunately. But you can ask your
callers to just key ahead the option (1 or 2) to skip the AA announcement.
srirams:
so the aa prompt is hard coded? what about other languages and so forth?
The solution with the spa3102 was to have a dial plan like: P5<:1234@127.0.0.1>|xx, so that after 5 seconds the fxs port will ring automatically. Does the obi110 not support having a dial plan like so?
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