December 15, 2017, 07:55:50 am *
Welcome, Guest. Please login or register.
News:
 
   Forum Home   Search Login Register OBiTALK  
Pages: [1]
  Print  
Author Topic: ObiOn Not working on certain WiFi networks  (Read 17625 times)
Beppy
Newbie
*
Posts: 5


« on: April 22, 2015, 09:26:49 am »

So ObiOn works on my home wifi and via 4G LTE on Verizon.  But it doesn't work on my work Wifi. Stuck on "Acquiring Service".  Are there certain firewall ports that need to be opened on a Wifi network for it to communicate with an Obi device on another network?
Logged
drgeoff
Hero Member & Beta Tester
*****
Posts: 2723


« Reply #1 on: April 22, 2015, 09:55:18 am »

There are no ports on a Wi-Fi network*.  There may well be blocked ports where your work network interfaces to the internet.

You are considerably more likely to find a solution by consulting the IT support people at your workplace than asking people here who have no way of knowing what security arrangements are in force at your workplace.

(* That I had to tell you that is the reason I have assumed that you are not part of the IT support team!)
Logged
Beppy
Newbie
*
Posts: 5


« Reply #2 on: April 24, 2015, 10:51:31 am »

Correct, I am not on the network support team.  But if I knew what ports ObiOn used to communicate out to the internet I could tell them which ports to open.  Any idea on the ports used by ObiOn?  Otherwise I have to get wireshark hooked up and have an engineer trace my IP to figure out what kind of network traffice it is generating.
Logged
WelshPaul
OBi Phone Beta Tester
***
Posts: 405



« Reply #3 on: April 30, 2015, 10:18:20 am »


In order for your OBi to be able to send packets w/o interruption, please configure your router as follows:

Allow Outgoing:
TCP Ports: 6800, 5222, 5223
UDP Ports: 5060, 5061, 10000 to 11000, 16600 to 16998, 19305
Allow Incoming on UDP Port: 10000
Logged

For everything VoIP
www.ukvoipforums.com
Beppy
Newbie
*
Posts: 5


« Reply #4 on: April 30, 2015, 10:59:53 am »

Perfect...thanks much!
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC