Can not retrieve configuration from device now. - Backup Config always fails.
BigJim_McD:
Same here: I can NOT backup any of my OBi devices (OBi202, OBi200, OBi110, OBi100)
in OBiTalk Expert Mode. I also receive the message:
"Can not retrieve configuration from device now. Please try again later."
Backup was working when I last used it on May 1st and on April 15th.
MrGadget:
I requested Support from Obihai on 5/20 to investigate the problem. Still awaiting contact/resolution.
BigJim_McD:
Quote from: MrGadget on May 29, 2015, 10:36:38 am
I requested Support from Obihai on 5/20 to investigate the problem. Still awaiting contact/resolution.
MrGadget, On Monday, May 25, 2015, I received the following from OBihai Support:
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Backup Config to OBi Expert - Broke
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Obihai Support Team <support@obihai.com> Monday, May 25, 2015
There is a known issue with backup at this time, please wait for a
few more weeks while we look into fixing this issue.
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