Quote from: freevoiptalk on April 25, 2015, 06:51:12 PM
Thank you for your reply.
I was referring to incoming caller ID with name. I would like outgoing with name also, but I'm assuming Ring.to doesn't support that.
Yes, I want to use Ring.to for the free calling and Callcentric for the caller ID with name.
I'm not sure what you mean by extensions with Callcentric. Is there a tutorial? I understand I'll need to pay for the two incoming numbers ($1.50/month each).
I'll be porting two numbers to Ring.to, and the numbers with Ring.to will be what I want to show as outgoing. The only reason for Callcentric is for the caller ID with name.
It would be nice if Ring.to would support the caller ID with name, even if there were to be a small fee. That would make it a lot easier.
I have the Obi202 right now, do you think that will be good enough for the two Ring.to lines, and two Callcentric for the incoming?
Thank you again.
RingTo is able to set outbound CNAM (Caller ID with Name), however, it's a manual process for them and must be specifically requested. If you decide to port your numbers to RingTo that request can be made after the port is complete via the RingTo Community at
commiunity.ring.to or support ticket. Making the request via the community will be faster.
Presuming you want the two incoming numbers to ring separate lines on your OBi 202, you need two destinations for the numbers to ring. Callcentric refers to these destinations as extensions, other providers use the term sub-accounts. It's not a tutorial but this FAQ page on Callcentric's website provides additional information,
http://www.callcentric.com/faq/35. The $1.50/month you'd be paying to Callcentric for E911 is per account not per number or extension.
There is a potential gotcha with the way RingTo works with an OBi. You can have multiple numbers in a RingTo account, however, RingTo can only send one at a time as outbound Caller ID. That will be the number designated as the Default Outbound Number in your RingTo account, usually the first number ported. You can change this at will via your dashboard on RingTo's website prior to making a call but if you want to push a button on a two-line phone to select which RingTo number to call out on that won't work. This is because your OBi sees only your RingTo account not the individual numbers within the account. Some have worked around this by setting up two RingTo accounts with one number in each. Unfortunately, the OBiTalk portal will only provision a single RingTo account per device. In other words you'd need two phones connected to two OBi's each provisioned to a different RingTo account for this particular workaround. It would also require separate Anveo E911 for RingTo accounts for each OBi. My solution is to leave the Default Outbound Number set to the RingTo number I use most frequently and use that with my OBi. When I want to make a call with a secondary RingTo number, I use RingTo's mobile app. The app supports selecting the outbound number on a per call basis.
It would certainly be easier if RingTo supported inbound CNAM. It is one of the most popular requests on the RingTo Community,
https://community.ring.to/ideas/1325. You're more than welcome to join the community, vote the idea up and indicate in a comment that it's something you'd be willing to pay for. It's been my experience that RingTo does listen to it's customers. I think it's something that may well happen but I don't see the situation changing in the immediate future.
If you can live with the limitations I've described above and assuming your OBi 202 was purchased new before May 1, 2014
https://community.ring.to/docs/DOC-1029, it will get the job done. If not, I suggest taking a look at azrobert's suggestion of using Google Voice with the Simonics Google Voice Gateway. Callcentric's call handling features are much more robust but if all you really want is inbound CNAM it might be a good fit.