Hi,
My OBI100 used to work perfectly without any trouble for almost two years. Suddenly, it stopped making/receiving calls. There is a message 'Check Tel line' showing on my phone (never happened before), and alternate green/red LED blinking on the OBI100 device. I did search on the internet for solutions, but none of them works. I have tried the following:
1. updated to the latest firmware (did that last year), change the OnHookTipRingVoltage from 46 to 50 (according to the forum):
Does not help at all.
2. deleted the device from the OBI portal, reconnected all the cables:
The 'check Tel line' disappears, but could not make calls. It makes sense because the device is not linked to my GV account. And I could successfully re-add the device into the Portal. However, after linking, it will freeze at 'Configuring' and show as 'off line' after a while. The light on the device turns from solid green to alternate green/red, and the 'check Tel line' message is showing up again. At this moment, no calls could be made. Even when I tried to dial some number, no response will be heard from the phone...
3. Hard reset everything after deleting the device from the Portal:
Could not go though - the light is not changing even I kept pinning in for a minute or repeat pinning, and the device is not rebooting.
Appreciate all the suggestions.