OBI1022 "ITSP Profile F" and "SP6" not configurable
WelshPaul:
Quote from: carlyle705 on April 28, 2015, 01:30:13 pm
Quote from: WelshPaul on April 28, 2015, 01:27:51 pm
Quote from: carlyle705 on April 28, 2015, 01:23:37 pm
When I submit the change for SP6 via the portal, I got this error message:
Exception
save device error Invalid instance:6
Looks like SP6 if fake, even their website says it supports 6 instances.
Are you running the latest firmware? looks like an issue with the portal.
Yes, I got the update even this morning. It is the latest firmware.
I can submit the change successfully via the local web interface, but the status still shows not configured.
Yea well there is a good chance any changes your making locally are getting overwritten by the portal. I just enabled SP6 locally and within seconds of submitting and rebooting it was disabled because that's what is set in the portal for my phone.
Go to System Management > Auto Provisioning and set OBiTalk Provisioning > Method to Disabled. Then try reconfiguring SP6 and ITSP Profile F again locally.
carlyle705:
Tried it, didn't work, still.
After submiting and rebooting, it can store the field I changed, but the status of the line is still the same:
"Service Not Configured". I guess I got a malfunctioned phone.
Thanks.
Quote from: WelshPaul on April 28, 2015, 01:37:47 pm
Quote from: carlyle705 on April 28, 2015, 01:30:13 pm
Quote from: WelshPaul on April 28, 2015, 01:27:51 pm
Quote from: carlyle705 on April 28, 2015, 01:23:37 pm
When I submit the change for SP6 via the portal, I got this error message:
Exception
save device error Invalid instance:6
Looks like SP6 if fake, even their website says it supports 6 instances.
Are you running the latest firmware? looks like an issue with the portal.
Yes, I got the update even this morning. It is the latest firmware.
I can submit the change successfully via the local web interface, but the status still shows not configured.
Yea well there is a good chance any changes your making locally are getting overwritten by the portal. I just enabled SP6 locally and within seconds of submitting and rebooting it was disabled because that's what is set in the portal for my phone.
Go to System Management > Auto Provisioning and set OBiTalk Provisioning > Method to Disabled. Then try reconfiguring SP6 and ITSP Profile F again locally.
carlyle705:
Tried to configure sip account and it worked.
Why I can't configure google voice account on SP6?
drgeoff:
Quote from: carlyle705 on April 28, 2015, 05:31:23 pm
Tried to configure sip account and it worked.
Why I can't configure google voice account on SP6?
Maybe you are not using the correct procedure. Follow http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460 to the letter.
carlyle705:
Yes, you are right.
For google voice, I have to use the non-expert page to configure, and log in to my google account in the same browser to authenticate obi to access my account, instead of just giving the username and password in expert mode.
Thanks.
Quote from: drgeoff on April 29, 2015, 03:16:07 am
Quote from: carlyle705 on April 28, 2015, 05:31:23 pm
Tried to configure sip account and it worked.
Why I can't configure google voice account on SP6?
Maybe you are not using the correct procedure. Follow http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460 to the letter.
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