News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Can't get the outbound caller display name to work

Started by jtan, May 02, 2015, 09:37:05 AM

Previous topic - Next topic

jtan

Hi

Using OBi200

I am new to this.

On GV and FreePhoneLine  I set the caller ID name but when I dial out the receiving party only see the phone number but not the caller ID name.

Is there any configuration I am missing refer to the attachment.

Thanks


SteveInWA

Caller ID Name (CNAM) is not sent over the public switched telephone network with your call.  It is looked up by the called party's telephone service provider, using a database of names matched to numbers.  There is a cost to maintain these databases, and, since Google Voice is mostly free, Google doesn't feed its users' names and numbers to the databases.

The field you are filling in is typically only used for calls that travel from one SIP service provider to another, not over the PTSN.