OBI Google Voice Setup fails with non-gmail.com GV account

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markpizz:
The OBI Google Voice setup is, in general, very straightforward. It works fine if the Google Voice Account is someuser@gmail.com. 

However, if the Google Voice account is of the form: myusername@mydomain.net, which Google Voice is quite happy to use for other purposes (i.e. Android setup, hangouts, etc.), the setup process flows exactly the same way (including getting the OAUTH token), but then the OBI device always fails to connect.

I had opened a ticket with Obihai support and they seem to know about this and they recommend adding Gmail to the Google Account. (Click on the 9 dot button in the upper right corner of the Google Voice page).  I REALLY DON'T want to to do this, since once that happens, MANY OTHER Google things change, which are undesirable.  Creating a gmail account would seem to be a 'work around' to the underlying Obihai issue that is observed here.

SteveInWA:
You answered your own question.  Use a Gmail account.

thejesse:
I have the same issue as Mark -- I think.

This is with an OBi100.  I use 2 gmail accounts with GV.  One is an @gmail.com domain and the other is @otherdomain.com.  Both seem to set up correctly in the dashboard and both list as connected.  SP2 works great, but outbound calls on SP1 get 503 errors and inbound calls don't ring.

An old forum post from 2011 (in feature requests) said that OBi had some beta firmware that could fix this.  When I emailed support to get a copy they said that it should just work with the firmware I have.  All I can find on bittorrent are older firmware versions.

The snarky, "Use a Gmail account." advice is less than helpful.  Logging in and out of multiple google accounts is a drag.

zorlac:
Quote from: thejesse on May 27, 2015, 07:16:14 pm

The snarky, "Use a Gmail account." advice is less than helpful.  Logging in and out of multiple google accounts is a drag.
I dunno, if a suggestion works it's helpful. ::)
"but outbound calls on SP1 get 503 errors"
Is your area code set for 7 digit dialing?

thejesse:
Thanks zorlac for the reply.  You're right, inconvenient is better than broken.  I'm probably going to unmigrate from google apps so I can talk on the phone again.

I usually leave the 7-digit dialing box blank -- same as on the, working, SP2.  I'll try switching to 7-digit when I get in the office and see if that fixes it.

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