Google voice install issues
obi-master:
I am having a similar issue and getting a "Backing Off" status. Note that this account doesn't have a gmail.com domain name but I have the latest firmware 1.2 which support non gmail accounts
jimates:
Where did you enter the user name & password, From the Obitalk portal or on the device through the web portal?
If you restored the config from a prior backup the user names should also be restored, but the passwords will not.
You have to go into the device via the web portal and enter the passwords
Voice Services > SP1 Service > SIP Credentials > AuthPassword
you should also be able to do this from the Obi Expert Configuration if you do not have Auto Provisioning disabled.
daibaan:
I had "backing off" issue on my GV connection too, here is what happened:
I upgraded to 1.2 a few days ago, everything was fine, then last night, I use the wizard to configure my local area code on the obi110 for GV, after that I start having the "backing off" problem, so I rebooted the box, after that, not only my GV have "backing off" problem, but my sipgate acct also failing authentication. (echo test works fine, call out via land line also works)
I rebooted my box a few more times, then I restored the config from a day ago, none of these help.
Finally, I reset the config to factory default then reconfig my GV acct info from scratch, problem solved
still not sure what the cause of the original problem, but at least, I have a working setup again
atothek:
I'm having the same issue. Backing off is what I see in my device's Status page. I've tried all different Google Voice accounts (both Google Apps and @gmail.com accounts), and I've tried the Google Voice Configuration Wizard and also the obitalk.com configuration, I've tried resetting to factory defaults on the device, etc. The device is talking to the internet fine as the Echo Test is working fine. If it helps at all, SIP is working fine from a separate IP phone I have on the same subnet. Is it possible I'm having issues with having 2 voip devices on the same subnet? I'm really frustrated. Can someone help, please?
RonR:
From factory defaults, there are only four settings required to make Google Voice work:
ITSPA -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice Username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice Password)
Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service
If you're setting these locally / manually in your OBi, also set:
System Management -> Auto Provisioning -> Auto Provisioning -> Method : Disabled
(This last change is required to prevent the OBiTALK configuration facility from overwriting your local settings.)
This should get you a minimal working Google Voice configuration.
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