New unit - GV quality issues
Mosleyh:
I just received and configured my unit and am having a very annoying problem.
The unit is connected to a belkin wireless pre-n MIMO wireless router which is connected to a motorola cable modem. I get a dial tone, and can place outgoing calls. The problem occurs when the call connects.
The audio "breathes". By that I mean that it cuts in and out regularly at roughly 1/2 to 3/4 second intervals. This obviously makes it unusable for voice calls. I don't think it's the phone, because the dialing and ringing audio is clear.
Anyone know what I'm missing?
RonR:
The first thing I'd do is connect the OBi directly to the cable modem and see if the problem goes away. If it doesn't, you've eliminated the router a possible suspect.
I'd also ping Google Voice (74.125.157.125) and see how many packets are lost out of 100.
Mosleyh:
I'm showing 0% packet loss when I ping GV through the router, but the unit doesn't seem to like being connected directly to the modem it doesn't sync up.
RonR:
Did you reboot both the modem and the OBi after making the connection?
RonR:
Also, make sure you have the latest firmware in the OBi : 1.2.1 (Build: 2289)
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