Cannot Use Google Voice
vanlee:
Quote from: DJDeals on June 06, 2011, 05:36:36 pm
We have no gmail or google voice browser windows open.
Just to be sure, log on gmail account and check if your chat is on. If so, explicitly sign off google chat.
DJDeals:
Done.
"We could not complete your call, please try again"
I'm pretty savvy with anything related to the internet, PC's, Mac's, and networking, but I've done everything that the documentation tells you to do...and no matter what, that's what happens when I pick up the phone to make a call.
jimates:
I can make a call anytime without any issue from gmail. Have you tried to initiate a call from your google voice page?
What about the other phone in your google voice account? You must have another phone in the list besides google chat. If you don't that is likely the problem, you must have one physical phone in the account and verify the phone before the google voice account is active. That is why I asked about the cell phone settings.
As RonR said, the call history is where you want to start.
Pick up the phone connected to the Obi and dial ***1, it will give you the ip address for the Obi.
Navigate to the ip address and check the call history.
Status -> Call History
DJDeals:
We don't have a phone number to the landline phone that we are using, which is the very reason we purchased the obi110, we don't want to pay Verizon $100 a month for phone service...we used to have a phone number active on this line, and were able to use google voice. The google voice service has been active and in use since (literally) the day google released it to the public.
When we look at the history, here's what it shows:
Call 1 06/07/2011 11:41:00
Terminal ID PHONE1 GoogleVoice1
Peer Name
Peer Number 1802343**** 1802343****
Direction Outbound Outbound
11:41:00 New Call
11:41:01 Call Connected
11:41:04 End Call
M105:
Reset the Obi to factory defaults then use the Obi Portal (not expert mode) to set up Google Voice. Do not configure anything manually until after you confirm that GV is working.
If it still does not work you most likely have a router/firewall issue. Try temporarily disabling your router firewall or connect the Obi directly to your modem.
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