Incoming calls to OBI100 do not go through GV
johnfromjax:
This is a new configuration with GV and OBI100.
I find that I can make outgoing calls from phone connected to OBI100 but incoming calls to GV number do not cause phone on OBI100 to ring.
I saw one comment to delete the Google Chat then reestablish it. For some reason I am not able to delete it. It is checked to pass calls to OBI.
Any thoughts??
SteveInWA:
You should be able to delete the Google Chat forwarding destination. It sounds like you're not doing something correctly.
Read and follow my detailed instructions here: http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
johnfromjax:
I read through the old article but for some reason I am unable to delete the chat forwarding in GV so I can restablish it in GMail. This has got to be the problem.
When I look in GV Google Chat is checked.
My GMail address is displayed
It says EDIT and Delete
When I check delete a message pops up asking if I really want to delete the forwarding number. I say yes. The popup goes away but nothing is deleted.??
Not sure where to go next???
SteveInWA:
Add and verify an actual telephone number as a forwarding destination. It can be any mobile or landline/VoIP number, on which you can receive and respond to the verification phone call. After successfully doing that, test that calls made to your GV number do forward to that forwarding phone number, and you can answer the call there.
Log out of your Google account on your browser, clear the browser's cache, history and cookies, close and reopen the browser, and log back into your Google account.
After successfully doing that, then you should be able to delete the Chat forwarding destination and add it back again.
johnfromjax:
Still NO GO!
The problem is definitely in GV with the CHAT feature.
I can call the GV number and have calls forwarded to another number no problem.
I am unable to delete and reestablish CHAT in GV therefore cannot ever get calls sent to OBI100.
This is beyond my understanding now????
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