Need more help in Digimap

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jtan:
I dialed 800-213-8378 somehow I got 404 not found why doesn't it also try to call on sp2 (GV) automatically when sp1 (FPL) failed.


When I dialed **2 800-213-8378 the call went through.

Please advice and thanks

azrobert:
Maybe that 800 number is not reachable from Canada. Are you using a trunk group for failover?  Not all failures will failover. Maybe this is one of them.

jtan:
The 800-213-8378 does not accept any call dialing from a Canadian phone number.
I use the wrong term "failover" sp1 (FPL) system is not down.

Is there a way to code Obi200 so that it automatically use sp2 (GV) to dial that 800 number
when sp1 is rejected with 404 msg ?

Regarding failover settings, is this the correct way ?

Voice Service -- Gateway & Trunk Grps -- Trunk Group1 -- TrunkList
pp,sp1,sp2

Voice Service -- SP1 Service -- X_NoRegNoCall
check

Voice Service -- SP2 Service -- X_NoRegNoCall
check

Physical Interfaces  -- Phone1 -- OutboundCallRoute      
{([1-9]x?*(Mpli)):pp},{(<##:>):li},{**0:aa},{***:aa2},{222222222:pp},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli},{(Msp2):sp2},{(Mtg1):tg1}



Reference

https://www.obitalk.com/forum/index.php?topic=9107.msg64223#msg64223

http://www.obitalk.com/forum/index.php?topic=9327.msg61861#msg61861


Thank you Robert once again for you patience and guidance.

azrobert:
The old rules must be removed.
You have 2 options.

{([1-9]x?*(Mpli)):pp},{(<##:>):li},{**0:aa},{***:aa2},{222222222:pp},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mtg1):tg1}

OR

{([1-9]x?*(Mpli)):pp},{(<##:>):li},{**0:aa},{***:aa2},{222222222:pp},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):pli}

Physical Interfaces -> Phone1 Port -> PrimaryLine: Trunk Group 1
_________________________________

Here is an option if failover doesn't work.
Some tollfree numbers don't work with GV, so I use a free tollfree service.
Here is a list of some tollfree providers:
tf.callwithus.com
tf.arctele.com
tf.callwithus.com
sip.tollfreegateway.com
tollfree.alcazarnetworks.com

I mainly use tf.callwithus.com
I don't know if these will work with Canadian tollfree numbers.
To test, setup a Speed Dial like:
sp1(18005551212@provider.com;ui=2223334444)

Change 18005551212 to a Canadian tollfree number.
Change provider.com to one of the above providers.
Change 2223334444 to the CallerID you want the receiving party to see.

If the Speed Dial works calling a Canadian number, we can setup a Voice Gateway with the provider and route tollfree numbers to it by adding the VG to the beginning of your Trunk Group.

Edit:
I think CallWithUs is located in Canada, so it should work.

azrobert:
This is the setup:

Service Providers -> Voice Gateways -> Voice Gateway#1
Name: CallWithUs
AccessNumber: sp1(tf.callwithus.com)
DigitMap: (18(00|88|77|66|55|44)xxxxxxx)
AuthUserID: 2223334444

Voice Service -> Gateway & Trunk Grps -> Trunk Group1 -> TrunkList
pp,vg1,sp1,sp2

Change 222333444 to your CallerID.

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