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Author Topic: Firmware Updates  (Read 1396 times)
FirmwareUpdate_110
Newbie
*
Posts: 13


« on: June 25, 2019, 04:22:16 pm »

Obi 202.

I don't recall doing any firmware update; the Dashboard doesn't show any yellow Alert sign that there is updates available.

How do I tell which firmware my device has now?

TIA
« Last Edit: June 25, 2019, 04:25:02 pm by FirmwareUpdate_110 » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 5649



« Reply #1 on: June 25, 2019, 06:30:04 pm »

Pick up the phone.  Key in ***0, then 1#.  Listen and write down the firmware version it reads to you.

The current firmware version is 3.2.2 (Build: 5921EX) or higher.
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--Steve

Google Voice Forum Product Expert

https://support.google.com/voice/community
Soulcommander
Jr. Member
**
Posts: 54


« Reply #2 on: July 17, 2019, 05:49:40 pm »

I see I have the older firmware not 5921EX e  Mine is 3.2.2.5898 I tried doing a firmware update by pressing ***6 and it said software update not available.
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azrobert
Hero Member & Beta Tester
*****
Posts: 3876


« Reply #3 on: July 17, 2019, 07:55:53 pm »

Download fw using below link then manually update.

http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw
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Andy_Shiekh
Newbie
*
Posts: 19


« Reply #4 on: July 18, 2019, 07:47:54 am »

Three days ago my phones stopped ringing

I updated from 3.2.2(5898EX) to 3.2.2(5912EX) by hand and things are working again.
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wpsb
Jr. Member
**
Posts: 41


« Reply #5 on: July 22, 2019, 01:44:40 pm »

I also hit ***6 and it said no new firmware available but I still had the old version. I manually upgraded and it worked. Any idea why it was saying it wasn't available (and no triangles saying I need an update on the website, either?)
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drgeoff
Hero Member & Beta Tester
*****
Posts: 4305


« Reply #6 on: July 22, 2019, 03:13:25 pm »

I also hit ***6 and it said no new firmware available but I still had the old version. I manually upgraded and it worked. Any idea why it was saying it wasn't available (and no triangles saying I need an update on the website, either?)
It is a business not technical reason.

Obihai current policy.  After the first year if you don't pay the annual support fee the **6 and yellow triangle don't work.
« Last Edit: July 22, 2019, 03:15:01 pm by drgeoff » Logged
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