Firmware update for 20x series
mrcinaz:
Quote from: Mark_M on July 03, 2018, 07:20:41 pm
Last night my OBi202 upgraded to 3.2.2 (Build: 5897EX) and I could no longer make or receive phone calls with PhonePower. Google Voice still worked though.
Weird. My OBI202 was also upgraded to to 5897EX this week, and that was when problems started. However, my issue is just opposite yours. Both outgoing and incoming calls via Phonepower work fine. GV calls, not so fine.
On my OBI202, SP2 is Phonepower. SP1 and SP3 are GV numbers. Both SP1 and SP3 say "connected" in the obitalk dashboard.
Since 5897EX was auto-installed the past week, SP1 and SP3 now work only with VOIP callees. The same problem occurs with both cell phones and landlines: The call connects. Other party can hear us loud and clear. Transmission the other way is dead silence.
Both GV SIP profiles worked fine on build 5859. For example:
Call dialed on 6/25 via SP3 to an Area 591 land line lasted 65 minutes, perfectly clear the whole time.
Call dialed on 6/26 via SP3 to an Area 949 cell phone lasted 59 minutes, perfectly clear the whole time.
(My wife tends to talk a long time to her sister and another friend)
I called my wife's cell this morning (she was at the grocery) on SP3, after first calling on SP2 to arrange for the test. The SP2 call was perfect, of course, as always. On the call from the SP3 number, she answered, could hear me, but I couldn't hear anything. Then I changed the speed dial setting from SP3 to SP1, and called again. Changing the speed dial settings and saving them on obitalk has a side effect of resetting the RTP statistics page, so I could see statistics for exactly that one call. The RTP statistics on SP1 from that 30 second call:
PacketsSent 1561
PacketsReceived 1534
BytesSent 268492
BytesReceived 186728
PacketsLost 0
Overruns 0
Underruns 0
Observations:
1. Obviously, there is incoming traffic, as indicated by the stats.
2. Obviously, the OBI202 is not translating the incoming packets into audible voice.
3. The issue only affects packets coming from non-VOIP sources. (Called 1-800-437-7950 and it answers and repeats your calling number. No problems.)
4. Both GV numbers worked in June, but don't work since the latest FW build.
One final observation, I just realized today that my router has had SIP ALG enabled for three years. (Default setting) We used PhonePower on the OBI both before and after this modem was installed. There has never been any issue that I am aware of in the entire 3 years of use. ALG was clearly enabled in June when the two one-hour conversations occurred. However, I turned it off today and rebooted the router to see if that was the issue. No joy. Changing the router ALG setting had no effect whatsoever.
I really don't want to get into manual FW loads. Is there a way to tell obitalk to reload the previous FW build into the OBI?
Convince:
Quote from: Chriv on July 04, 2018, 02:55:04 pm
I got it working.
I disabled the firmware provisioning on the Obi200 box. Then, I did the provisioning from the Obitalk Account web page.
Once it provisioned, I saw that the Obitalk device was checked on the Google Voice legacy page.
Then, it automatically updated the firmware to 3.2.2 (Build: 5897EX).
I have since disabled all provisioning on the local Obi200 box.
Google Voice is working.
Many thanks to GPz1100.
I'm having a similar problem though GV shows my Obi200 number and it's checked.
Firmware provisioning is disabled according to my account - does that mean it's disabled on the box?
And, how do you provision from the account page? I read something about using the expert settings and finding
provisioning under "system management -> update device" but I have nothing like that on my account.
lrosenman:
Looks like they pulled the buggy 5897EX version sometime within the last hour or 2, my 202 went back to:
3.2.2 (Build: 5859EX)
mrcinaz:
Quote from: lrosenman on July 06, 2018, 03:25:49 pm
Looks like they pulled the buggy 5897EX version sometime within the last hour or 2, my 202 went back to:
3.2.2 (Build: 5859EX)
Interesting. Half an hour ago I decided to do a manual firmware update myself, downloaded from:
http://fw.obihai.com/OBi202-3-2-2-5859EX-198839.fw
That did the trick!
After it rebooted itself, I went to the auto provisioning page and set Obitalk provisioning to Disabled.
Nothing else. No resets, no reconfigurations, nada. Just loaded the last firmware that was working. Problem solved. Everything now works!
Maybe in a month or two will check back to see if a "fully tested" firmware update has been added. (Like no complaints from anybody for a few weeks) Learned my lesson. Pioneers take the arrows. LOL.
RFC3261:
Quote from: lrosenman on July 06, 2018, 03:25:49 pm
Looks like they pulled the buggy 5897EX version sometime within the last hour or 2, my 202 went back to:
3.2.2 (Build: 5859EX)
Interestingly, my Obi went to 5898EX (increment by one from 5897EX?) Still seems to work incoming and outgoing.
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