Firmware update for 20x series

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KevinK:
Quote from: SteveInWA on January 13, 2017, 02:38:52 pm

If you can just accept this sloppy firmware management, then I can tell you that:
5463EX is the latest production firmware build as of today.It is the correct firmware for OBi 200 and 202 models, which use the same firmware builds.You can click the yellow triangle on the portal to install it.After upgrading to this version, if you use the ***6 method, it might offer to install an older build, so don't do that.This is a long-standing issue/complaint, but you are just seeing it now as a new user.  Those of us here on the forum have "lived with it" for years, and it isn't likely to improve.

OK, I don't have much choice, so I will have to accept Obihai's sloppy firmware management.
I can understand the explanation that 5463EX is the latest firmware build, as of 1/13/2017, even though Obihai doesn't mention it anywhere.
I appreciate SteveInWA's explanation that the firmware is the same for the 200 and the 202, I thought it was but it is always good to have an expert agree.

OK, now what I don't understand is how to actually do the update.  ???
I know, it has been explained, and although I haven't followed the instruction to click on the yellow triangle, the reason I haven't is because I tried that before with the other firmware update and it didn't work.

So I tried going to the IP address, which I was able to do,  ;D , I saw the place for updating the firmware, I found the 5463EX file I had downloaded and chose it, went forward with the update process, ... , and the result is I'm still at Build 5264.

I don't know if this is somehow related, but I'm pretty sure my "Hardware Version" went from 1.3 to 1.4, but I don't really know why.

But the software version is definitely 3.1.0 (Build 5264).

So I'm still wondering if I should physically connect the computer with the Obi200, or what it is that I have done wrong.

Thanks for all the help.

LTN1:
Quote from: KevinK on January 16, 2017, 06:35:26 am

OK, now what I don't understand is how to actually do the update.  ???
I know, it has been explained, and although I haven't followed the instruction to click on the yellow triangle, the reason I haven't is because I tried that before with the other firmware update and it didn't work.


Try clicking the yellow triangle this time to attempt the upgrade that way and see if it will work for you this time. Take the path of least resistance before trying to update manually.

LTN1:
Quote from: KevinK on January 16, 2017, 06:35:26 am

So I'm still wondering if I should physically connect the computer with the Obi200, or what it is that I have done wrong.


Aren't you already connected to the computer via your router and the OBi device? When you manually log into the OBi device via your local IP address (not the OBiTalk site) and manually update, you would have to browse to select the firmware file that you downloaded (http://fw.obihai.com/OBi202-3-1-1-5463EX.fw). Are you then able to select that file from your computer? Make sure it is the same file from that particular link.

Attached, is a picture of where you should be before browsing for that firmware that you downloaded on your computer. Did you do all of this?

KevinK:
Quote from: LTN1 on January 16, 2017, 07:56:28 am


Attached, is a picture of where you should be before browsing for that firmware that you downloaded on your computer. Did you do all of this?


Thank you for the attempt to help!

Yes, I am on my computer, wirelessly connected to my router, and at the IP address of the OBI200.

I see the "website" for the OBI200, and I see where it says "Device Update," I get the "Browse" and choose the 5463EX file that I downloaded previously.  I have never clicked on that file or tried to open it, it is a ".fw" file.  I select the "Press Update to Start Process" and "Update."

It then says "Message from webpage" and "Press OK" and "allow a few minutes to complete."  And upon pressing the "OK" button, ... , the little message goes away, and absolutely nothing to indicate that anything has happened, or is happening.

I can immediately start the process over, all the way to the "Press OK" with no indication that an update is in progress.

It says to "allow a few minutes to complete," but nothing ever comes up that it is complete, and checking 30 minutes to an hour later shows the same initial Build 5264.

So it obviously isn't updating anything, but I don't know if it is trying and failing, or if it isn't even trying to do the update in this method.

And, I have had no luck in even more attempts with the update from the ObiTalk dashboard and the yellow triangle / exclamation point.  And now SteveInWA says that may be even detrimental to do, as there's no telling what "update" I'll end up getting!

drgeoff:
1. Use your computer's file manager to check the size of the .fw file. It should be 12,839,816 bytes.

2.  Try rebooting the OBi (power down for 15 seconds then power up again) before checking the firmware version.

3.  It is very unlikely that your reported hardware version has changed.

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