Firmware update for 20x series
KevinK:
YES! It is exactly 12,839,816, although the size on the disk is 12,840,960.
LTN1:
Quote from: KevinK on January 16, 2017, 08:10:52 am
It says to "allow a few minutes to complete," but nothing ever comes up that it is complete, and checking 30 minutes to an hour later shows the same initial Build 5264.
So it obviously isn't updating anything, but I don't know if it is trying and failing, or if it isn't even trying to do the update in this method.
And, I have had no luck in even more attempts with the update from the ObiTalk dashboard and the yellow triangle / exclamation point. And now SteveInWA says that may be even detrimental to do, as there's no telling what "update" I'll end up getting!
When you update, either through the OBiTalk portal or manually, the only indication you will really see is the device going through its flashing and blinking until it is done and the lights are solid again. If you don't see any of that in your attempt to update, there must be a problem with the device itself. How long have you had the device? Are you able to make any calls even without the update?
KevinK:
Quote from: LTN1 on January 16, 2017, 08:48:36 am
Are you able to make any calls even without the update?
I can do the ***1 and get the IP address, and the ***6, which says there are no updates available. ;)
LTN1:
Quote from: KevinK on January 16, 2017, 10:54:38 am
Quote from: LTN1 on January 16, 2017, 08:48:36 am
Are you able to make any calls even without the update?
I can do the ***1 and get the IP address, and the ***6, which says there are no updates available. ;)
Have you tried to factory reset your device? If not, it can't hurt any further by trying. If you have saved a previous configuration setting, that would be helpful. If you don't have the settings saved, just start fresh...it shouldn't take too long to re-sign into your Google account.
Factory reset: https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset
SteveInWA:
Quote from: KevinK on January 16, 2017, 10:54:38 am
Quote from: LTN1 on January 16, 2017, 08:48:36 am
Are you able to make any calls even without the update?
I can do the ***1 and get the IP address, and the ***6, which says there are no updates available. ;)
How many OBi devices do you have?
Which web browser are you using?
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