Firmware update for 20x series
KevinK:
Quote from: SteveInWA on January 16, 2017, 12:43:46 pm
How many OBi devices do you have?
Which web browser are you using?
1) One, the Obihai 200, with one phone line in, and only one SP1 setup with Google Voice. The phone line in is through Bright House (now Spectrum).
2) I am using Internet Explorer 11 (I hear the groans, but it does connect and seems to display the settings fine.)
I never really understood why a complete factory reset was so necessary, since at some point it seems you must get back to where you were in the first place. I'm not sure if the Build 5264 was the original one or if at some point it was updated, as it seems at some point I may have been able to do it with the ***6.
Thanks for the help.
SteveInWA:
Thanks.
So: you can keep dicking around with this and questioning our advice, or, heed the words of Alfred Lord Tennyson, "Ours is not to reason why, ours is but to do and die." Will you simply follow these instructions? If not, I'm done. If so, then:
Log onto your OBiTALK web portal page.Delete the OBi off of the page.Wait a few minutes for the OBi to finish resetting. Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults. Wait a good 5 minutes for it to do that.Pull the power plug. Plug in the Ethernet cable. Plug in the power plug again, and wait for it to boot up.Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.The OBi should now have a dial tone and an IP address. Key in **9 222 222 222. Does it reach the OBiTALK echo test? If not, stop here and report exactly what happened. If it did work so far, then:Add the OBi back to your OBiTALK web portal page, using the **5 procedure.If that worked, then read through my post linked below, and follow the instructions carefully. The post was written for the OBi 1x0 devices, so substitute the firmware file you downloaded earlier for the one in the post.
http://www.obitalk.com/forum/index.php?topic=11384.0
Stop here. Did that work, so far?
KevinK:
Quote from: SteveInWA on January 16, 2017, 01:49:14 pm
Will you simply follow these instructions? If not, I'm done.
Yes, I will try to follow the instructions.
It will have to wait until later tonight or tomorrow morning though. I'll also have to try to locate an Ethernet cable, which I hopefully remember where it's at.
I appreciate the help.
LTN1:
Quote from: KevinK on January 16, 2017, 01:30:38 pm
1) One, the Obihai 200, with one phone line in, and only one SP1 setup with Google Voice. The phone line in is through Bright House (now Spectrum).
I'm a bit confused about the Spectrum issue. Is it a Spectrum phone line or a Spectrum phone that you are sticking into the back of the OBi device (where it says phone)?
KevinK:
Spectrum are the people who took over Bright House, the local cable/Internet provider here.
I hadn't heard of any major issues since they took over, but I didn't know if some here may know of issues with a specific Internet provider, so I added that information.
Navigation
[0] Message Index
[#] Next page
[*] Previous page