Firmware update for 20x series
SteveInWA:
Wait, what?
You should not be connecting your Spectrum phone line to the OBi. I hope you didn't mean that.
LTN1:
OK...so your internet service provider is Spectrum and you are connecting via the ethernet cable from your cable modem to the port in the back of the OBi that says "Internet" and the port that says "Phone," you are just connecting a regular phone. Is that right? If it is, just follow Steve's advice.
Pirate:
Quote from: SteveInWA on January 16, 2017, 01:49:14 pm
Thanks.
So: you can keep dicking around with this and questioning our advice, or, heed the words of Alfred Lord Tennyson, "Ours is not to reason why, ours is but to do and die." Will you simply follow these instructions? If not, I'm done. If so, then:
Log onto your OBiTALK web portal page.Delete the OBi off of the page.Slight hijack here since OP didn't seem to come back. I have same issue, 200 with no dial tone.
I factory reset, updated firmware to the EX (page 3), and followed your instructions. Still no dial tone. I have green power light, blinking internet light, device is listed in router, but no dial tone so when I pick up known good phone and put in *** anything, nothing happens. Phone light no lit on obi. Any more ideas? thanks.
Wait a few minutes for the OBi to finish resetting. Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults. Wait a good 5 minutes for it to do that.Pull the power plug. Plug in the Ethernet cable. Plug in the power plug again, and wait for it to boot up.Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.The OBi should now have a dial tone and an IP address. Key in **9 222 222 222. Does it reach the OBiTALK echo test? If not, stop here and report exactly what happened. If it did work so far, then:Add the OBi back to your OBiTALK web portal page, using the **5 procedure.If that worked, then read through my post linked below, and follow the instructions carefully. The post was written for the OBi 1x0 devices, so substitute the firmware file you downloaded earlier for the one in the post.
http://www.obitalk.com/forum/index.php?topic=11384.0
Stop here. Did that work, so far?
Hey, OP didn't seem to come back so I'll hijack this thread with same issue, 200 with no dial tone.
I followed you steps, amonst others, and still no dial tone. Factory reset, device listed in router, firmware update (page 3), known good phone, device removed from obitalk, etc. Still no dial tone. This device was working perfect for past couple of years then today, poof, no dial tone. So, I can't try and add device because no dial tone. Power light green, internet light flashing green, phone light nothing. Any more ideas? Thanks.
LTN1:
Quote from: Pirate on January 16, 2017, 04:45:55 pm
This device was working perfect for past couple of years then today, poof, no dial tone. So, I can't try and add device because no dial tone. Power light green, internet light flashing green, phone light nothing. Any more ideas? Thanks.
Just to rule out that there are no problems with the phone...can you plug in any other analog phones for testing?
Pirate:
I did unplug my normal office phone and gathered my emergency old school phone, which I am using to test. I verified it is good on another line unrelated to my obi device/setup.
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