Firmware update for 20x series
KevinK:
Quote from: SteveInWA on January 16, 2017, 01:49:14 pm
Will you simply follow these instructions? If not, I'm done. If so, then:
Log onto your OBiTALK web portal page.Delete the OBi off of the page.Wait a few minutes for the OBi to finish resetting. Then, unplug the Ethernet cable and the power cable, leaving the telephone cord plugged in.Plug in only the power cable, not the Ethernet cable, and wait for the OBi to finish booting up.Pick up the phone attached to the OBi and key in ***8 and then 1 to confirm resetting it to factory defaults. Wait a good 5 minutes for it to do that.Pull the power plug. Plug in the Ethernet cable. Plug in the power plug again, and wait for it to boot up.Pick up the phone and key in ***1 and confirm that your OBi obtained an IP address, in either the 168. range or the 10. range.The OBi should now have a dial tone and an IP address. Key in **9 222 222 222. Does it reach the OBiTALK echo test? If not, stop here and report exactly what happened.
OK, I followed the instructions, but differed from the step after the "***8 and then 1" as I have the WiFi adapter installed, and the instructions never said to remove it. (Not a criticism just a FYI, as the help is GREATLY appreciated!!!)
I then managed to get the WiFi reset to connect to my network, the interesting thing is the card says " http://192.168.10.1/ " but if you really want to connect you have to enter " http://192.168.10.1/wifi " which took me about 10 minutes to find that.
But, I was back to following the instructions. I dialed the ***1, and got an IP address.
The strange thing is the next step, for the echo test, I dialed it correctly, and sometimes would get a busy signal, and sometime it wouldn't connect at all. I must have tried a dozen times, with about a 50-50 chance of connecting with a busy signal or no connection.
So, as the instructions stated, I have stopped any attempt to try anything else, and will wait until I hear an update to the next proper step.
Thanks for all the help.
WelshPaul:
@KevinK what firmware version are you now running? There were reports of WIFI issues with 3.1.1 (Build: 5463EX) so I would recommend updating your OBi200 to 3.1.1 (Build: 5491)...
For future reference, to setup your OBiWIFI adapter to connect to your WiFi network simply follow these instructions:
Pick up the telephone receiver that is plugged into your OBi200 and dial *27.On your computer connect to the wireless network named OBiWiFi_setup.On the same computer, open your web browser and enter obiconnect.com/wifi and enter your WiFi credentials and click on submit.
KevinK:
Quote from: WelshPaul on January 23, 2017, 10:14:18 am
For future reference, to setup your OBiWIFI adapter to connect to your WiFi network simply follow these instructions:
Pick up the telephone receiver that is plugged into your OBi200 and dial *27.On your computer connect to the wireless network named OBiWiFi_setup.On the same computer, open your web browser and enter obiconnect.com/wifi and enter your WiFi credentials and click on submit.
I didn't know that, and the obiconnect.com/wifi would have helped.
And now when I do the **9 222 222 222 it says "No Service Available To Complete Your Call." So I guess that's an improvement from nothing, and maybe slightly better than a busy signal.
I was trying to get to the 5463EX, but I am still on the Build 5264. I guess now I'm trying to get to the Build 5491.
GLS1:
Bought and installed a new 200 back in Sept 2016 so, I checked the ObiTalk website today and noticed a Yellow bang.
From my phone I ***6 and pressed 1 for update.
Went from 3.1.0 (Build: 5264) to 3.1.1 (build 5462EX)
FWIW someone Posted: "No, you won't automatically get this update by keying in ***6 on your OBi-attached telephone."
My 200 is still in warranty. May have to be in warranty for ***6 to update?
P.S. ***6 after firmware update phone voice says no updates but,
still had a yellow bang logged off and back on still have yellow bang
RV4fun:
Click the yellow triangle with bang to upgrade using the web page instead of using ***6 method.
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