Losing google chat? How do we use OBI with Hangouts?
mralaska:
I feel like I missed something because I see no new complaints and every time I search the forum I just find the old related stuff.
Outgoing calls: The google chat/gmail address has recently disappeared as an option when I use Google Voice "Call" button to place a call and has been replaced with Hangouts which does not ring my OBI phone. I can still call out using my OBI phone directly but I kind of depend on the Google Voice "Call" feature.
Incoming calls: Google Chat still shows on my main display as an incoming option but I fear that might disappear soon as well? When I searched google forums I found a google tech explain that chat is old technology that they no longer wish to support and will be totally phased out as they merge everything into Hangouts.
Thanks for any help! I really do not understand how any of this works, I am just glad it does (or did anyway). When I got my OBI it worked perfect right out of the gate and I never had to think of it again until now.
EDIT: Yikes. I thought I was posting into the Regional forum. Moderators: please move this topic if it does not belong in this area. Sorry!
SteveInWA:
Hunh?
Have you not read anything here on the forum before posting? Only old stuff? There are thousands of new posts.
Chat was removed as a "call with" option from the Google Voice web page. This has no impact on using OBi devices. Just punch in the number on your phone.
https://productforums.google.com/d/topic/voice/NrdW6JS1I_o/discussion
Hangouts works independently of Chat. Google is keeping the Chat (XMPP) protocol in place to support OBi devices.
mralaska:
Quote from: SteveInWA on May 27, 2015, 01:49:03 pm
Hunh?
Have you not read anything here on the forum before posting? Only old stuff? There are thousands of new posts.
Chat was removed as a "call with" option from the Google Voice web page. This has no impact on using OBi devices. Just punch in the number on your phone.
https://productforums.google.com/d/topic/voice/NrdW6JS1I_o/discussion
Hangouts works independently of Chat. Google is keeping the Chat (XMPP) protocol in place to support OBi devices.
Apparently I have put you into a state of feigned shock. Regardless of how much you turn my statements into questions the facts remain. I lost full functionality and came here seeking solutions of which I could only find old threads discussing the last round of confusion. Out of these "thousands" of new posts it might have been helpful to direct me to JUST ONE in which people discuss possible solutions or work-a-rounds. What sense does it make sending me back to Google where I had already stated I found them pulling back support? If there are "thousands" of new posts why not direct me to some of them??
As you admit Google has removed an integral piece of the OBi functionality. Stating it has no impact is just plain ridiculous. If it has no impact for anyone, why would there be "thousands" of new posts about it? Since it obviously does not affect you, then feel free to go play somewhere else. It does affect me and I am here seeking solutions. Is there anyone here that can offer anything of value to this question?
Taoman:
Quote from: mralaska on May 28, 2015, 09:56:37 pm
Apparently I have put you into a state of feigned shock.
Brilliant comeback.
Quote from: mralaska
Is there anyone here that can offer anything of value to this question?
You may find this thread of interest where the same topic is covered with a workaround solution.
http://www.obitalk.com/forum/index.php?topic=9831.msg65148#msg65148
SteveInWA:
Quote from: Taoman on May 28, 2015, 11:28:20 pm
Quote from: mralaska on May 28, 2015, 09:56:37 pm
Apparently I have put you into a state of feigned shock.
Brilliant comeback.
Don't be an asshole.
Quote from: mralaska
Is there anyone here that can offer anything of value to this question?
In fact: you said:
Quote
I feel like I missed something because I see no new complaints and every time I search the forum I just find the old related stuff.
Outgoing calls: The google chat/gmail address has recently disappeared as an option when I use Google Voice "Call" button to place a call and has been replaced with Hangouts which does not ring my OBI phone. I can still call out using my OBI phone directly but I kind of depend on the Google Voice "Call" feature.
Yes, searching this forum isn't easy, but this has been discussed previously on this forum, but more significantly, it's been discussed repeatedly on the Google Voice help forum. I gave you the link to the official announcement from Google that the feature was removed. You can go read more about it on the Google Voice and Hangouts forums, or you can use another method to place calls, including adding a real forwarding telephone number to Google Voice and on your OBi, and use that as your "call-with" target.
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