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General Support => Installation and Set-Up (Devices) => Topic started by: TT44 on January 10, 2016, 10:18:15 AM

Title: Switching from OBI100 to OBI200
Post by: TT44 on January 10, 2016, 10:18:15 AM
Sorry for the newbie questions but want to make sure that I am doing it correctly.

Currently connected to OBI100 and want to switch over to OBI200.

1) do I delete OBI100 in the dashboard and add OBI200?

2) I currently have my GV set to SP1 and SP2 is "Not Configured" (What are SP1 & SP2?)

3) The OBI100 will be given to a friend, do I need to factory reset?



Title: Re: Switching from OBI100 to OBI200
Post by: dircom on January 10, 2016, 10:26:06 AM
Yes delete the 100 from your dashboard
then factory reset, and give to your friend
then add the new obi and configure
SP1 = service provider, GV in your case
Title: Re: Switching from OBI100 to OBI200
Post by: drgeoff on January 10, 2016, 10:27:15 AM
1.  Yes.

2.  The SPs are the 'slots' you can use for different VoIP accounts. The OBi100 has 2, the OBi200 has 4.
Title: Re: Switching from OBI100 to OBI200
Post by: TT44 on January 10, 2016, 10:35:51 AM
Quote from: dircom on January 10, 2016, 10:26:06 AM
Yes delete the 100 from your dashboard
then factory reset, and give to your friend
then add the new obi and configure
SP1 = service provider, GV in your case

For my friend, I want to set up his GV and 100 device before giving it to him.  Can I add his new GV on my dashboard (so I can manage it for him?)

Thank you for your help.

Title: Re: Switching from OBI100 to OBI200
Post by: TT44 on January 10, 2016, 10:58:00 AM
Quote from: drgeoff on January 10, 2016, 10:27:15 AM
1.  Yes.

2.  The SPs are the 'slots' you can use for different VoIP accounts. The OBi100 has 2, the OBi200 has 4.

Thanks for the reply
Title: Re: Switching from OBI100 to OBI200
Post by: drgeoff on January 10, 2016, 11:03:07 AM
Quote from: TT44 on January 10, 2016, 10:35:51 AM
Quote from: dircom on January 10, 2016, 10:26:06 AM
Yes delete the 100 from your dashboard
then factory reset, and give to your friend
then add the new obi and configure
SP1 = service provider, GV in your case

For my friend, I want to set up his GV and 100 device before giving it to him.  Can I add his new GV on my dashboard (so I can manage it for him?)

Thank you for your help.


Yes but you will need to know the log-in details of the google account. You and/or he may wish to set up a new account used only for his GV.