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General Support => Installation and Set-Up (Devices) => Topic started by: kidjake28 on April 12, 2016, 05:53:03 AM

Title: Obi200 No incoming calls INTERMITTENT
Post by: kidjake28 on April 12, 2016, 05:53:03 AM
I've got a ob200 that I just set up with FPL (freephoneline) and outgoing calls work  fine. The problem is intermittently incoming calls will go straight to voicemail.

If you make a call out then incoming calls will work.

I have a SMC cable modem (rogers) that has ALG turned, firewall, turned off. Not sure what else to check. Not sure if I should put the modem in bridged mode and use a separate router (perhaps put obi200 in dmz).

Title: Re: Obi200 No incoming calls INTERMITTENT
Post by: Mango on April 13, 2016, 07:50:39 AM
Try to set your X_KeepAliveExpires to 15.  If you still have the problem, try 10.  Be sure X_KeepAliveEnable is checked.

Quote from: kidjake28 on April 12, 2016, 05:53:03 AM(perhaps put obi200 in dmz).

No.  No.  NO.  NO.  NO NO NO.  NO.