OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: n4mwd on October 01, 2019, 04:57:02 PM

Title: I messed up my OBi302
Post by: n4mwd on October 01, 2019, 04:57:02 PM
I imported the config file from my obi200 and it was working with the exception of the extra phone line.  So I tried to get the extra line to connect to my asterisk server and succeeded.  But then people started complaining that they could no longer call me on my callcentric account on line 1. 

Sure enough, the obi302 is now ignoring calls from my callcentric account that it was working fine with before.  When I call the callcentric number from my cell phone, I just get silence for about 30 seconds and then an error message.  Picking up line 1 at that time just gives a dial tone.  Outgoing calls are fine.

The Obi history shows no call was received.   Callcentric logs say that it was sent to the obi.

I was wondering if there is a way to capture detailed debug information that would tell me what is going wrong.  Is the Syslog thing worth trying to find a server and set it up?

Any other ideas how to track down this problem?

Thanks.



I wasn't even messing with Line 1 and disabling Line 2 didn't fix it.