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General Support => Day-to-Day Use => Topic started by: Howard687 on September 06, 2015, 10:52:35 AM

Title: 'All Incoming Calls to Attendant' Option?
Post by: Howard687 on September 06, 2015, 10:52:35 AM
In various OBI documentation, there is a reference to an option to direct ALL incoming calls to the auto attendant.  But I cannot find that option - does it exist?

thanks
Title: Re: 'All Incoming Calls to Attendant' Option?
Post by: drgeoff on September 06, 2015, 11:57:06 AM
There is no global setting for all SPs.

Under each Voice Service change the X_InboundCallRoute value (often 'ph' or 'ph2') to 'aa'  (without the quote marks).