The phone port on my OBi100 died - I get no dial tone. I've tried several phones with no luck. The device worked for several months, and then it died with no warning.
I've opened a support ticket, but didn't get any response. I'm not happy! >:(
Obihai provides excellent support. If you sent in a support request to support@obihai.com you will get a reply. Sometimes it takes a day or two.
In the mean time you may try restoring your Obi.
Insert a paper clip in the reset hole on the underside of the Obi until the unit resets, about 20 seconds.
I hope so! I did try resetting the device. The IP side seems OK - I can access the web interface. But, the phone port still is dead.
Hello ewindes,
Thank you for contacting our support team (off-forum).
Obihai support will resolve your issue today.
Reported the problem by email, and an now in contact with the support people at OBi; hopeful that they can help me resolve this! :)
Interesting. I have the same problem. Will report the problem through support e-mail
Great support from the OBiTALK team - I'm back in business. Thanks!
was wondering what the resolution was
I had the same problem and tried to send it to email support. However, when it ask for OBi, I assume it's the 9 digits OBi where I entered 300 18 052 but it wouldn't let me send the email. Please help.
Could it be that 300 18 052 is only 8 digits?
Good catch.. darn that zero. :)