OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: psteckler on November 07, 2017, 05:07:03 AM

Title: Can't register device with Anveo for E911
Post by: psteckler on November 07, 2017, 05:07:03 AM
I got an alert that my Obi200 device was offline from Anveo for E911 service. Usually when that happens, the device reconnects automatically. Occasionally, I have to go to the Obitalk Web site and re-register Anveo as a service provider.

Now, when I try to register Anveo as an SP, I get the message "Register Failed: No Response From Server". I tried several times, same result.

Is that an issue at the Anveo end, or at the Obitalk end?

Is anyone else having this problem?

Having 911 service is essential, so this is a serious issue.
Title: Re: Can't register device with Anveo for E911
Post by: psteckler on November 07, 2017, 05:26:59 AM
Re-booting the Obi200 allowed registration with Anveo.